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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,169 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,169 reviews

August 13, 2024

Very responsive, but this return visit was due to not fixing original problem blown engine completely. More

by Valley GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your recognition of our responsiveness. We understand the importance of resolving issues like the one with your engine, and we want to ensure we address it effectively. Please feel free to reach out to us directly at Valley Buick GMC of Apple Valley so we can work towards a solution together. Your satisfaction is important to us! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 13, 2024

The most professional and courteous dealer I have ever worked with. Each one of my contacts at the dealership were truly class acts from Management to Sales to transferring of title from old car. More

by jackreis519
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Paul
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Aug 14, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Valley Buick GMC of Apple Valley to be the most professional and courteous dealership you've ever worked with. Our team strives to provide exceptional service, and it's great to know that you felt supported through every step of your experience. We appreciate your kind words and hope to serve you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Our service writer Steven was extremely helpful and is quick to respond with questions. So far the service provided on all of our vehicles is to notch. Thank you More

by justinlytle79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Steven provided you with such helpful assistance and that the service on your vehicles has been top-notch. We appreciate your feedback and look forward to seeing you again at Valley Buick GMC of Apple Valley for all your future service needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Service writer was very helpful and friendly. Would ask for him again for any future work. More

by millstl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our service writer was helpful and friendly during your visit to Valley Buick GMC of Apple Valley. We look forward to seeing you again for any future work! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Alex was very courteous and helpful. All of my tires were under the recommend tire pressure of 36. I did go to discount tire to have the proper pressure placed in the tires. More

by reg.prather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback and for choosing Valley Buick GMC of Apple Valley. We're glad to hear that our team was courteous and helpful during your visit. Your input about the tire pressure is appreciated, and we're happy you were able to get that taken care of. If there's anything else we can assist you with, please don't hesitate to reach out! We hope to see you again. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Plesant staff and loved having a loaner during the repair. Didn’t try to sell me rotors the vehicle apparently did not need when replacing the pads. I really don’t like being quoted a price for the re More

by brucejesse7929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We're glad to hear you appreciated our pleasant staff and the loaner vehicle during your repair. Your feedback regarding additional fees and the pricing of services is important to us, and we understand how these aspects can affect your overall satisfaction. At Valley Buick GMC of Apple Valley, we strive to maintain transparency in our pricing and services, and we appreciate your comments so we can continue to improve. If there’s anything else you would like to discuss or if you have further questions, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Heather is very helpful and dedicated to helping me when we bring our vehicles in for service More

by rjohn0121
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Heather at Valley Buick GMC of Apple Valley. Our team takes great pride in providing dedicated service, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 11, 2024

The seller who helped me (Shane )very kind helping with all the questions, very happy recommended, thank you More

by Mrmont19
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Shane was able to assist you and answer all your questions. Your recommendation means a lot to us at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 10, 2024

I have dealt with Valley Buick for many years minimum(36 years). We have never had a problem with their sales, parts or service teams. Their customer service is better than any other business in Apple vall More

by ernieaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Valley Buick GMC of Apple Valley over the past 36 years. It's fantastic to know that Shane, Scott, and Doug have consistently provided you with exceptional service. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 10, 2024

We love AV GMC. We buy all our vehicles from this GMC dealer and have our vehicles serviced here, and have done so for over 35 years. Best dealership ever. More

by Rankineve322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family have been loyal customers of Valley Buick GMC of Apple Valley for over 35 years. Your trust in us for both purchasing and servicing your vehicles means a lot. We look forward to continuing to provide you with excellent service for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

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