ValMark Chevrolet

WONDERFUL EXPERIENCE *****FIVE STARS***** Memorial Day WONDERFUL EXPERIENCE *****FIVE STARS***** Memorial Day was very memorable for our family. We got hit from behind, and thankfully no one was hurt. WONDERFUL EXPERIENCE *****FIVE STARS***** Memorial Day was very memorable for our family. We got hit from behind, and thankfully no one was hurt. I called my insurance company and they recommended Valmark. I was a bit hesitant, because my vehicle was not a Chevrolet, but tried Valmark out anyway. I found they were friendly, caring, knowledgeable, honest, and professional. FRIENDLY - John came out to immediately greet me. And when I walked in the office, Amanda also greeted me with a hello and a smile. CARING - John checked and followed up with insurance company for a larger vehicle rental that would accommodate our family; and said they would pay the difference if there was an additional charge. Had the rental car there waiting for me and my children the day of repairs for our convenience. KNOWLEDGEABLE - I had a past experience with the same kind of collision and had our vehicle serviced somewhere else, and had the paint chip and crack. John knew exactly why that happened, and assured me their process was different and would last. HONEST - John they would not put a defective part on any automobile, and it just so happened, one of the employees inquired about the return of a new auto part, that was defective, and was to be sent back because of a tiny blemish. PROFESSIONAL - I was treated as a valued customer. I was given a time when the part would be in, when the car would be fixed, and when I could pick up my car. A couple of days later, my husband got rear-ended. We had to laugh a bit. If we decide to pay costs toward our deductable, we will not hesitate to take our vehicle back to Valmark Chevrolet Collision Center in New Braunfels Texas!! I am extremely satisfied with Valmark and I will highly recommend them. Thank you, John, Amanda, and Roy!!! More

I was very pleased with my new car buying at Val-Mark. Everyone was warm and friendly and very accomodating. They went out of their way to make sure that I was happy with my purchase of my new Malibu. I Everyone was warm and friendly and very accomodating. They went out of their way to make sure that I was happy with my purchase of my new Malibu. I have definitely recommended this dealer to my friends and family. The customer service was excellent, the quality of work was excellent the car was spotless, on friendliness they rated superb, the overall experience was very positive, and the price of the car was affordable and lower than other dealers in the area. I have rated this dealer a 25+. More

I took my 2005 Chevrolet 1500 pick up in for routine service. Roger Bittner greeted me at the service drive and was very friendly, professional and knowledgable. He was able to answer all my questions service. Roger Bittner greeted me at the service drive and was very friendly, professional and knowledgable. He was able to answer all my questions. He provided me with a pick up time and my truck was ready when I returned. More

Very good work, fast service, and very friendly. My truck was kept very clean and roger kept me up to date on how my truck was coming along and gave me an expected timeto be done and he met the deadline. was kept very clean and roger kept me up to date on how my truck was coming along and gave me an expected timeto be done and he met the deadline. More

Every time I have needed something fixed on my Tahoe, Justin has always made every effort he could to get the problem fixed the same day, in a timely manner. He is very friendly and always seems willing Justin has always made every effort he could to get the problem fixed the same day, in a timely manner. He is very friendly and always seems willing to go the "extra mile." I have a young daughter, and he has always helped me take the carseat in and out of the car as well as help me carry any bags I had. This was very helpful to me and I have appreciated his assistance. Also, the minute I drive up, (if he's not helping another customer) he will come out to my car and ask what he can do for me. With a young child, this prevents me from having to get her out of the carseat and go inside the dealership, which is also very helpful. More

Justin was very polite and helpful. He explained everything in a manner that was easy for me to understand. I would highly recommend the service there! everything in a manner that was easy for me to understand. I would highly recommend the service there! More

Justin has always been excellent in servicing our vehicles. Working with Justin is the reason that we bring our business to Valmark Chevrolet. I believe that he is one of the greatest assets to Valma vehicles. Working with Justin is the reason that we bring our business to Valmark Chevrolet. I believe that he is one of the greatest assets to Valmark. More

Justin Kelley was super friendly and very helpful! I will for sure ask for him specifically next time I go to the dealership! Thanks to Justin Kelley! for sure ask for him specifically next time I go to the dealership! Thanks to Justin Kelley! More

I took my truck in for an oil change and Justin did a great job taking care of me. I will be back and had a great experience. great job taking care of me. I will be back and had a great experience. More

They were quick as giving us the information needed to make a decision, and they saw to all our needs to make it a good experience. make a decision, and they saw to all our needs to make it a good experience. More