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University Volvo
Charlotte, NC
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505 Reviews of University Volvo
The appointment was easy to book online. Raven my service representative contacted me to confirm and then took great care of me and our Volvo on the day of the service. She answered all ques Raven my service representative contacted me to confirm and then took great care of me and our Volvo on the day of the service. She answered all questions and is following up on a couple additional services for us. More
No pressure sales staff; efficient email and finance communications; professional atmosphere within the showroom and customer waiting area. This is my 4th Volvo purchase and I will definitely return to communications; professional atmosphere within the showroom and customer waiting area. This is my 4th Volvo purchase and I will definitely return to University Volvo in Carlotte, NC. More
AJ and Alton were fantastic to work with. They took such god care of us, patiently explaining all the features and steps of buying our new Volvo. They were really a pleasure to work with. Tha They took such god care of us, patiently explaining all the features and steps of buying our new Volvo. They were really a pleasure to work with. Thanks again for all the help. More
Alton, our salesperson was excellent. He was friendly, knowledgeable, and welcoming. Will recommend him to anyone looking for a new Volvo. He was friendly, knowledgeable, and welcoming. Will recommend him to anyone looking for a new Volvo. More
I was very impressed with the excellent customer service I received during a safety inspection at University Volvo. When it was discovered my front seat belts needed replacing due to a safety recall, the se I received during a safety inspection at University Volvo. When it was discovered my front seat belts needed replacing due to a safety recall, the service department immediately arranged for a beautiful loaner for the afternoon so I wouldn’t have to wait in the service area for hours. I was able to get lunch and perform some “retail therapy” and when I returned hours later, my car was ready, washed and delivered to me at no cost whatsoever. I love my Volvo and the people at University Volvo definitely do a great job of earning your loyalty! More