Universal Mitsubishi - Service Center

Thank you for the good service I have done, to my mirage car, they fix my right front side window everything is fine, thank you for the green tea and great service. car, they fix my right front side window everything is fine, thank you for the green tea and great service. More

I always use your service for my car, and always had a good experience with you. You don’t have wait in line , your service always fast, easy and great good experience with you. You don’t have wait in line , your service always fast, easy and great More

Great experience, thank you Paul for taking good care of our Mitsubishi. I am a sales associate for McClinton Mitsubishi in Parkersburg WV and my wife is there taking care of our son Travis after his 3rd do our Mitsubishi. I am a sales associate for McClinton Mitsubishi in Parkersburg WV and my wife is there taking care of our son Travis after his 3rd double lung transplant and it’s nice to know the vehicle is one less thing she or I need to worry about. Thank you again Tim Flores More

Every time I come to Universal Mitsubishi, Paul is always so courteous, friendly, and helpful. The waiting area is always clean and comfortable. And my car always drives better when I leave and it even gets so courteous, friendly, and helpful. The waiting area is always clean and comfortable. And my car always drives better when I leave and it even gets washed- a nice touch! More

Paul made my experience great! Came in on Monday with my car making noises and he demonstrated leadership and took care of me great! He’s the man! Highly recommended and definitely will be coming back becau car making noises and he demonstrated leadership and took care of me great! He’s the man! Highly recommended and definitely will be coming back because of Paul! -Eddie More

I took my daughters car in for recall. Paul was very helpful . He let me know when the car was finished and informed me of any maintenance they may be coming up on the car with no pressure to get it don helpful . He let me know when the car was finished and informed me of any maintenance they may be coming up on the car with no pressure to get it done there. Would definalty bring car back for maintenance needs. Thank you Paul for your professionalism! More

Armen was great, but I was disappointed with the lack of employees wearing masks. I know face masks aren’t required in Duarte, but Mitsubishi should be looking out for the health and safety of their employe employees wearing masks. I know face masks aren’t required in Duarte, but Mitsubishi should be looking out for the health and safety of their employees and customers. I’m now questioning whether I will return in the future, as I don’t feel like Mitsubishi is looking out for the best interest of its customers. I left the dealership with anxiety and frustration vs. having a positive experience. More

Great service and friendly atmosphere. Went out of way to accommodate my needs. The service manager was most helpful in securing me a way to pay for the services. accommodate my needs. The service manager was most helpful in securing me a way to pay for the services. More

Excellent customer service. I would never want any other dealership to service my car than them. Service staff in the office esp.Paul are flexible and super accommodating with my budget and in customer deal dealership to service my car than them. Service staff in the office esp.Paul are flexible and super accommodating with my budget and in customer dealings! They deliver service with care and genuineness. Thank you so much! More

BEST SERVICE EVER! KNOWLEDGEABLE STAFF AND FAIR PRICES! I am a customer for life now after the excellent service provided by Paul Tokatlyan. He took the time and explained things throughout. Highly recommend am a customer for life now after the excellent service provided by Paul Tokatlyan. He took the time and explained things throughout. Highly recommend this service department! More