Unique Auto Mall

Probably the most accurate thing I can say is that it was not stressful. Sounds simple, but it is honest. No artificial politeness, no overly sweet presentation. not stressful. Sounds simple, but it is honest. No artificial politeness, no overly sweet presentation. More

They are strong because they do not look random. It may sound simple, but in the used market that is already half the success. When a dealership is known, when there are many opinions about it, when It may sound simple, but in the used market that is already half the success. When a dealership is known, when there are many opinions about it, when people in the area recognize it, it is easier to go there and spend your time choosing. More

I bought a sedan there for everyday driving, and the nicest part was not even that I found the vehicle, but that the whole process went without stupid tension. nicest part was not even that I found the vehicle, but that the whole process went without stupid tension. More

I would put it this way: Unique Auto Mall stands out not because it is pretty, but because it feels confident. You walk in and it is immediately obvious that this is a well-known place, not something that o because it is pretty, but because it feels confident. You walk in and it is immediately obvious that this is a well-known place, not something that opened yesterday, and people go there for a reason. That is what won me over personally. More

I prefer dealerships where you can calmly walk through the stock and form your own opinion. Without that endless background noise where they try to lead you by the hand before you have even figured out wh the stock and form your own opinion. Without that endless background noise where they try to lead you by the hand before you have even figured out what you want to look at. At Unique Auto Mall, I was able to focus on the vehicles themselves, not on somebody else’s pitch. More

Their website structure is clear, there is a solid emphasis on used inventory, trade-in, financing, and all of that adds up to the feeling that these people have not been in this business for just one emphasis on used inventory, trade-in, financing, and all of that adds up to the feeling that these people have not been in this business for just one day. More

You see vehicles there that do not feel like a random set pulled from an auction. There is a sense that the stock is gathered with understanding, not on the principle of just put out anything so there is som pulled from an auction. There is a sense that the stock is gathered with understanding, not on the principle of just put out anything so there is something on display. More

Material Misrepresentation & Ignored Communication - 2021 Porsche Cayenne GTS I am a New Canaan-based business owner who recently purchased a 2021 Porsche Cayenne GTS from Unique Auto Mall. While the sal Porsche Cayenne GTS I am a New Canaan-based business owner who recently purchased a 2021 Porsche Cayenne GTS from Unique Auto Mall. While the sales process was initially smooth, the post-sale experience has been a textbook case of material misrepresentation and a total failure of management. The Issue: I was charged a $1,998 "Unique Certification Bundle" fee under the explicit claim that the vehicle was fully serviced and "pre-conditioned." This was false. Upon connecting the vehicle to the Porsche Connect app, it revealed 50% oil life and an immediate "Service Due" warning. Furthermore, the vehicle's internal PCM logs show a 24,000-mile gap in service history, meaning this GTS was sold to me while being roughly 14,000 miles overdue for its critical $3,500 Major Service (Spark Plugs/Filters/Inspection). The Negligence: A service light came on the moment I prepared to leave the lot. I brought this to the attention of my salesperson, Levar, and was assured it would be handled. Since then, I have called 8 times over the last 48 hours and have been repeatedly dodged. To Management & Dunhill Auto Group: Charging a "Certification" fee for service work that was clearly not performed is a violation of the New Jersey Consumer Fraud Act. More

I liked the overall mood of the place. It does not feel like everything revolves only around making a sale. It feels more like a normal working environment where people know what they are It does not feel like everything revolves only around making a sale. It feels more like a normal working environment where people know what they are doing. More

Places like this build their reputation precisely through that: they do not tug at you, do not panic, do not start a circus when you do not buy within the first twenty minutes. that: they do not tug at you, do not panic, do not start a circus when you do not buy within the first twenty minutes. More