Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Amazing Experience Saturday, I called up Tyson Motors and talked to Matt Weikel. I told him what I was looking for and that I had a car I wanted to trade in. 20 minute Saturday, I called up Tyson Motors and talked to Matt Weikel. I told him what I was looking for and that I had a car I wanted to trade in. 20 minutes later he called me back, stating that he had the exact vehicle I wanted IN STOCK, when can I come in. I went out the same day and was elated to see the van I wanted, at the promised price, was sitting waiting for me. My vehicle was appraised (they gave me the best value on my trade-in), paperwork was completed, and I was driving home in a brand new Town & Country. Loved the experience... Completely professional, NO BS!!! I am recommending Matt Weikel and Tyson Motors to all my friends and family. More
Excellent experience! Very happy with new dart I am very happy with my new dart. It is great on gas and Tyson had a lot of cars on their lot to choose from. I felt very comfortable working with the I am very happy with my new dart. It is great on gas and Tyson had a lot of cars on their lot to choose from. I felt very comfortable working with the salesman Bill and the manager Tim. They also gave me a good price on my trade in. I would recommend tyson. More
Awesome car buying experience!!! Tyson Motor made me one happy customer. Micah was very helpful and a real nice guy. Easy to work with and no pressure to buy. Tim was able to get me Tyson Motor made me one happy customer. Micah was very helpful and a real nice guy. Easy to work with and no pressure to buy. Tim was able to get me a deal that made me happy. Believe me, I shopped the same car and options from 4 local dealers and Tyson gave me the best deal on my new car and best trade-in value for my old car. Jim stepped up and went beyond what he had to... to make me happy. Bob processed the deal and got me in and out there real fast. Thanks to everyone at Tyson Motor. I would highly recommend you buy from them. More
2104 Jeep GC Overland Purchase I spoke to Larry Holcombe over the phone and he gave me a great price on a 2014 white Jeep GC Overland. When I came in to purchase he honored the pric I spoke to Larry Holcombe over the phone and he gave me a great price on a 2014 white Jeep GC Overland. When I came in to purchase he honored the price which was better then any dealer I spoke to. The process was quick and easy.JP in the finance dept. also helped me out. More
Great salesman! Our salesman, Larry Holcombe, was an upfront, honest salesman who got us a great price and followed through on what he said he would do. He knew we li Our salesman, Larry Holcombe, was an upfront, honest salesman who got us a great price and followed through on what he said he would do. He knew we lived 800 miles away and still treated us as if we were from "around the corner". As a result we chose to deal with him and Tyson Motors instead of our local dealer. We were not disappointed. More
Fantastic Repeat Experience This is our second vehicle that we've purchased from JR at Tyson. JR is the most reasonable salesperson we have dealt with on both occasions. He is wi This is our second vehicle that we've purchased from JR at Tyson. JR is the most reasonable salesperson we have dealt with on both occasions. He is willing to work with us on price and accommodations. As we are on a very tight budget, JR never pushes us to purchase beyond our means like other sales people do. He is patient, even as we change our minds four or five times in the process. He doesn't give us the off-putting high pressure job others do. He's confident to let us shop around, which makes us comfortable, because he knows he's going to give us the best deal. He is knowledgeable and straightforward. It's actually kind of funny that while everyone else is standing around, JR is able to give us plenty of attention as he has multiple deals going on simultaneously. He's human enough to understand our need to have a spare tire in our new car that we're going to put our kids in, which by the way is absolutely ridiculous that a spare tire isn't a standard feature on a vehicle that small children are going to be transported in...but I digress. The finance man Bob is superb. We waited for him because we had him for our first purchase and were very comfortable and confident in him. He explained all the documents that we signed and how the numbers added up so we felt good about the purchase walking out the door. We have suggested to some of our Indiana friends to visit JR, but then when they don't, we learn they end up paying more than what we ended up paying. That tells us that we got the best deal on our purchase. We will be back to JR on our next purchase. More
I came in with my boyfriend to look at a 2012 Grand Cherokee Overland that was listed on Cars.com. We were greeted with Bill hovering over our car before we stepped out of the vehicle, which I despise Cherokee Overland that was listed on Cars.com. We were greeted with Bill hovering over our car before we stepped out of the vehicle, which I despise. He could not locate the vehicle and began trying to persuade me to test drive a new one. I saw a 2012 Overland in a different color but he gave some nonsense excuses about why I should drive a brand new one instead. I wasted my time driving a new diesel, which I didn't want. I was looking to trade in a leased Toyota. So, instead of calling my finance company to ask for a lease payoff, he asks for amount of remaining payments as well as payoff amount. He then priced out the options for a new Jeep. I was given a lower offer on my car, and then a price for the new vehicle which did not reflect what they tried to roll in as negative equity. Bill tried telling me I would have to roll in $3000 to make up what I owed on my car PLUS $3800 of my remaining lease payments. This would have been $47,000 for a 2014 Limited Cherokee. When asked where this this was in the $41k presented to us, his response was "it's in the deal" but could not give us details and walked away. He must have thought we bought his BS. A trade is a trade, you just ask for the payment amount in another way for a leased vehicle. I had a bad vibe from the moment I stepped out of the car. I purchased what I wanted, a 2012 Grand Cherokee Limited from Bettenhausen in Orland Park on Saturday. They received a 5 star review. EXCEPTION service, no BS pricing, the paid off my car and I got a fantastic deal. Great dealers are hard to find, even better saleman are few and far between. Bill should go back to his other job as a "gemologist" because his customer service is awful and his sales expertise is even worse. More
Both Tim King and Greg (sorry, I dont believe I ever got your last name) were awesome from beginning to end. The pricing Mr. King gave me was unbeatable. I also like the fact that I was able to get solid your last name) were awesome from beginning to end. The pricing Mr. King gave me was unbeatable. I also like the fact that I was able to get solid pricing information from him over the phone before driving out. This made my decision much easier. I highly reccomend you contact them before purchasing elsewhere, as it saved me quite a bit. The whole process went flawlessy. More
I would be very cautious when working with them to purchase a vehicle. First off, I'll say that my wife and I had a very pleasant experience with Larry and Josh on our initial visits to the dealers purchase a vehicle. First off, I'll say that my wife and I had a very pleasant experience with Larry and Josh on our initial visits to the dealership. I had done some preliminary research with Larry on the type of car, and he had suggested we figure out what we want and where we want to be ourselves - without him or anyone pushing certain vehicles on us. I returned with my wife and worked with Josh since Larry was off on the day we decided to test drive a new Van. We had a little price discussion, and as any sales manager is supposed to do, Aaron proposed a price to us before leaving after our test drive. Being the type of people to research over and over, we weren't ready to make a purchase that day, and left with what we felt was a very competitive offer, but had to be sure of what our options were. After deciding on a color and feature combination, we were informed they didn't have the specific vehicle we wanted, and would have to do a dealer trade with some money committed. I never like putting anything up without actually seeing what I'm buying, but trusted the process since we felt they had the best price for the vehicle. We shook hands, and were told the vehicle would be there in a day or so, so we could take delivery by the end of the month. Bill (sales) called to let me know the vehicle was in on the last day of Feb, so I made arrangements to take care of everything after work, and to bring the car home. When I got to the dealer, I was sat down at a desk, and given some forms to fill out with my social and other pertinent information in a rush rush manner. Inquiring about this, I was told it was so the dealership could capture my information for their pipeline, and had no bearing to the vehicle purchase. I questioned the process, only to have Bill get up and walk away twice to talk to management about this before 30 minutes burned away, and was told I had to do this in order to move forward. I then informed him I had not even SEEN the vehicle yet, to which he replied, "ok, fine, lets go see it". When he opened the doors, the interior color was completely different from what was discussed and agreed upon when we had written the original dealer trade order a few nights before. I made Bill aware of this, and his response was "No, you're wrong... those are the colors you requested. Apparently, you cannot read a window sticker". I showed him the difference - and requested my deposit back. Of course I was sat back down at a desk instead and had Aaron come over to tell me he's just as P.O'd about it since it 'wasn't his fault' this happened (The manager responsible said it wasn't his fault). My mind was made up at this point to walk away from the deal, as it appeared to me they knew it was the wrong vehicle and were trying to get me to sign some papers before I saw anything. How something so obvious can be missed is beyond me. I rebuffed the offers for them to get another vehicle, and Aaron just said to me "you know, you had us do a lot of work to find this vehicle since your requirements were very specific. This was very time consuming" as if to guilt me into a purchase. So, I was finally walked back to the cashier to have the refund processed, and after a few minutes, he (Aaron) explained to the cashier what to do, then turned to me and halfheartedly shrugged his shoulders while saying "well, sorry..." put his hand out for me to shake, and then walked away. The deposit was made on 2/25/14 and posted to our credit card account on 2/26/14. The refund was 'processed' on 2/28/14, and as of 3/3/14, still has not shown up on our card activity. I am hoping this is just a product of money taking longer to credit than being taken out - but will update accordingly and take action if nothing has been returned. The pricing was very competitive with other dealers, and they certainly have the volume, but make sure you do your homework beforehand, and don't commit any dollars until you've actually seen what you're getting. Would I buy a car from them in the future, or take my vehicle there for service? Absolutely not. Will you have the same experience as I did there? I have no idea - but make sure you go armed with as much information as you possibly can, review everything with a fine toothed comb, and make sure you get EVERYTHING you ask for in writing! More
2/14/2014 Outstanding New Car Sales Experience - once 2/14/2014 Outstanding New Car Sales Experience - once again as a repeat customer. No pressure, professional, personable with Integrity ! No hassl 2/14/2014 Outstanding New Car Sales Experience - once again as a repeat customer. No pressure, professional, personable with Integrity ! No hassle buying experience which is why I returned to Tyson's for another Jeep. Highly recommend... Sales Manager Aaron Lang helped work out the best price that I am confident could not be met anywhere else. A pleasure to deal with. You will not be disappointed. Great service department also with good hours. Rating (5) Stars out of (5). Thanks !!! Sales Rep: Mr. Larry Holcombe More











