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Tynan's Nissan Aurora
Aurora, CO
8,316 Reviews
Welcome to Tynan's Nissan Aurora, part of the Tynan’s Auto Group. There's a reason why Tynan's Nissan is a premier new Nissan and used car dealer for the greater Denver area: We provide quality and affordable new and used Nissan cars, trucks, and SUVs. Make us your first choice of a new Denver Nissan dealer or new Aurora Nissan dealer. You won’t be disappointed!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,316 reviews
March 01, 2019
Worst customer service ever! I prepay for oil change packages. I'm a frequent customer. Came in at 10:15am was told it would be 1.5 hours. After that time went to check, my car ha I prepay for oil change packages. I'm a frequent customer. Came in at 10:15am was told it would be 1.5 hours. After that time went to check, my car hadn't been in yet. Was told it would be about 30 minutes. Checked after 30 minutes, it was almost done I walked out about 2.5 hours later. I expressed my dissatisfaction and asked that my prepaid package be canceled. Was told that I had been informed when I came in that it would be over 2 hours. NO I WAS NOT! Don't lie!! Another note: I like to wait in the showroom. I sat in the showroom for those 2+ hours. Normally I'm greeted, asked if I could be helped, checked on several times by several sales people. Not even an acknowledgement this time. In addition, there was a lot of inappropriate talk/language amongst the staff for being in an open sales environment. I have to say the whole experience was not my usual one at this location. But the disrespect of me and my time will never happen again, I won't return. More
by Sandy
Verified CustomerEmployees Worked With
I have no idea of names.
March 01, 2019
Oil change Rich is the man. He does a great job of communication and follow through. I will continue to work with Rich in the future. Nissan Rich is the man. He does a great job of communication and follow through. I will continue to work with Rich in the future. Nissan More
by B_LEWIS14
Employees Worked With
March 01, 2019
Very nice working with Adnan Adnan was the best service advisor I ever worked with. He told me everything about my service procedure that I totally understood. I will be returning Adnan was the best service advisor I ever worked with. He told me everything about my service procedure that I totally understood. I will be returning to Tynan’s and Adnan in the future. More
by JEFFREYPCOSTA49
Employees Worked With
March 01, 2019
Great people They tried very hard to meet my needs and I am very happy with my purchase. Great customer service experience. I will recommend this location to anyon They tried very hard to meet my needs and I am very happy with my purchase. Great customer service experience. I will recommend this location to anyone. More
by Gladys
March 01, 2019
Sales and nasty attitude First my recall service spot was confirmed by a sales rep, who left a generic voicemail that caused me to call back, just to try to be sold(Conor). Wh First my recall service spot was confirmed by a sales rep, who left a generic voicemail that caused me to call back, just to try to be sold(Conor). When I arrived the service tech did not great me at the car, instead he was inside sitting playing a video game on his cell (don’t know his name because he never introduced himself) . He had ZERO customers service skills, not friendly or welcoming (would have walked away if I had to pay for the service, instead of recall). The only nice experience I had was with the overly nice person (Adnan) who found me to give me my keys at the end. I am shocked at my overall experience, would not recommend this center. Will go to other dealerships in future. More
by Customer80013
March 01, 2019
First time buying a car. This was the first time i went to buy a car and my experience was amazing. Granted i was still tired from working overnight but it was still one of th This was the first time i went to buy a car and my experience was amazing. Granted i was still tired from working overnight but it was still one of the best experience ive had in a long time. Connor was really friendly and a great guy. He showed us the ins and outs of every car and took us step by step through the whole process. I would definitely recommend this dealership to anyone interested in buying a car. More
by FERNANDOG
February 27, 2019
Yes and NO! I need some one from corporate to call me. I am/was not happy just plain rude.. Not happy with the service. I asked to talk to the manager and was tol I need some one from corporate to call me. I am/was not happy just plain rude.. Not happy with the service. I asked to talk to the manager and was told that he wasn't there and that I would probably get the same reaponse. Rich (Richardy) who helped me mentioned to me that he didn't have any answers and to read report on the diagnostic. More
by MARISSA_ARANDA21
Employees Worked With
February 27, 2019
Air bag repair Highly recommend Brian Laatsch. Great service and communication as the work progressed. Also handled all aspects of dealing with the insurance company Highly recommend Brian Laatsch. Great service and communication as the work progressed. Also handled all aspects of dealing with the insurance company. I would bring car again More
by Brian Walsh
Employees Worked With
Brian Laatsch
February 25, 2019
Best dealership in town We have leased vehicles from Tynans for years, they always take great care of us and our cars. The service department goes above and beyond to keep us We have leased vehicles from Tynans for years, they always take great care of us and our cars. The service department goes above and beyond to keep us informed about anything we might need done on our next service date, and do a great job - whether it's an oil change or service trip. And it's an extra bonus to get a clean car back! More
by MAMASWEETS143
February 22, 2019
The sales spin You think you've made a good deal and then you find out that the sales team are gold winners are spinning cost for a You think you've made a good deal and then you find out that the sales team are gold winners are spinning cost for a More
by Rockymtnbliss
