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1,423 Reviews of Tulsa Hyundai - Service Center
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August 03, 2020
miss old employees There seems to be a change in staffing since I last used this service. In the past I was given detail to the cost, the necessary updates needed and ho There seems to be a change in staffing since I last used this service. In the past I was given detail to the cost, the necessary updates needed and honesty of if it was really needed. I like going there because they had the history of my car and and they took time was spent with me to review all areas of the car, I felt cared for as if it was my father caring for my car like he used it. This time around, I felt like I should have just taken my car to Walmart as their customer service would have been better and it would have been more affordable. The individual that took in my car, was short with me, rude to other employees and seemed annoyed with having to work that day. Did not follow the welcoming protocol and review of car and information with me like others had in the past, it certainly made my experience one that I will likely not return to this service center again. More
by SERENITYW
Verified CustomerEmployees Worked With
I do not remember his name.
August 03, 2020
Scheduling was easy, service done on time, and right I had a low tire sensor light come on so I headed to the service center without an appointment. As I described the problem they were able to do a quic I had a low tire sensor light come on so I headed to the service center without an appointment. As I described the problem they were able to do a quick check and identify a sidewall issue which could have been serious. They needed to order a replacement tire but put on my spare and scheduled me for a couple of days later to get my tire replaced. Stacy in service was very nice and the sales rep I have been working with, Haily, was also helpful in making sure everything was done right. More
by swyett
Employees Worked With
Stacy Mitchell, Haily Dufrene
August 03, 2020
Great Service Greg provided excellent customer service - he was friendly, expedient and had me out at the promised time. I will bring my vehicle back for service he Greg provided excellent customer service - he was friendly, expedient and had me out at the promised time. I will bring my vehicle back for service here in the future. More
by gdmbk
Employees Worked With
Didn't catch the name, but the cashier was also very friendly, Greg Stutzman
August 03, 2020
Took a lot longer, but they are in the middle of changes I went in for a simple oil change, showing up at 7:45am. They thought it would 1 hour and 15 minutes or so. I did make a special request to check the I went in for a simple oil change, showing up at 7:45am. They thought it would 1 hour and 15 minutes or so. I did make a special request to check the oil level before they changed it, since I have some slow leaks (2007). My previous appoints were smooth, so I didn't even look at the clock, but started reading and checking emails. Only at 9:50am did I realize the time and went to check on the progress. At 10:30, they came to get me. I still trust this service center, but do check to see how much time and if there will be extra charges for requests and/or diagnosis. The car was clean and they obviously were following recent Covid protocols. More
by chadmander
Employees Worked With
Greg Stutzman
August 02, 2020
I took my 2013 Sonata here for recall service. The service was provided promptly and the staff noted other maintenance items and their relative importance. The service advisor (Gary Ruth) was consiste service was provided promptly and the staff noted other maintenance items and their relative importance. The service advisor (Gary Ruth) was consistently courteous and thorough and other staff were helpful in providing reminders of my appointment. More
by david_martinez20
Employees Worked With
August 01, 2020
Thank you Gary I was very pleased with the service done on my Santa Fe XL I was kept informed on the status of my vehicle while i was waiting for it. I was very pleased with the service done on my Santa Fe XL I was kept informed on the status of my vehicle while i was waiting for it. More
by MARYBETH445
Employees Worked With
July 31, 2020
I went in yesterday to get some routine service done on my vehicle. Even though they were busy they said they would get to my vehicle and get it serviced as quickly as possible. It took about 45 minutes to my vehicle. Even though they were busy they said they would get to my vehicle and get it serviced as quickly as possible. It took about 45 minutes to get an oil change and a tire rotation. They came back and said that an additional service needed to be done. When I checked in they did give me a heads up that it might be time for additional service to be done because of the mileage on my vehicle. They went ahead and got it done and they said that it would be done as quickly as possible since they already had the vehicle still back in the shop. It didn't take long for the additional service to get completed. I was very appreciative of the fact that when I checked in that they already gave me a heads up about some additional services that needed to be done. More
by Ashley
Employees Worked With
Stacy Mitchell
July 31, 2020
Great Job I took my vehicle for service work for the first time to Tulsa Hyundai and I was beyond satisfied with their work and professionalism. The service ad I took my vehicle for service work for the first time to Tulsa Hyundai and I was beyond satisfied with their work and professionalism. The service advisor was very helpful and addressed any issues/concerns I had on my vehicle. Thank you. More
by sandra
Employees Worked With
July 31, 2020
Very friendly and helpful. Only had to get a lightbulb Very friendly and helpful. Only had to get a lightbulb fixed. Explained to me exactly what I needed to know and how it was fixed. Very friendly and helpful. Only had to get a lightbulb fixed. Explained to me exactly what I needed to know and how it was fixed. More
by mauri.king
Employees Worked With
Stacy Mitchell
July 31, 2020
Review Thanks, Gary, for friendly and helpful communication both before and following service. I enjoyed the clean customer area while waiting. Service time Thanks, Gary, for friendly and helpful communication both before and following service. I enjoyed the clean customer area while waiting. Service time was more than acceptable. More
by Sandra
Employees Worked With
Greg Stutzman
