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1,423 Reviews of Tulsa Hyundai - Service Center
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August 22, 2020
Friendly sales people and loan closing people. Clean, well laid out and timely in their response. I had my first appt with a service manager today and though my reservation was on the books, no one was well laid out and timely in their response. I had my first appt with a service manager today and though my reservation was on the books, no one was assigned to help me walk through my newly purchased car. Luckily, Hailey, efficiently came out to check on me as I was just sitting and waiting. She answered most of my questions and we solved a HyundaiApp problem . Never saw a service rep. Thus, only 4 star rating. Hailey gets a FIVE star rating. More
by Mamawolfe215
Employees Worked With
Caleb Brown- great! Charming, Haily Dufrene
August 22, 2020
Appreciated the dealer taking care of my detached bumper (via body shop referral) after clips were loosen in the car wash. It seemed like it was pulled loose when pulled by one of the machines cleaning com (via body shop referral) after clips were loosen in the car wash. It seemed like it was pulled loose when pulled by one of the machines cleaning components. The body Shop was very nice and accommodating More
by OKLAHOMAOLIVES
Verified CustomerEmployees Worked With
Greg Stutzman
August 21, 2020
I needed a new battery and had a funny air noise like a hose was off inside the dash or firewall. The service writer Gary was very friendly and even seemed to understand about my noise issue. Everything hose was off inside the dash or firewall. The service writer Gary was very friendly and even seemed to understand about my noise issue. Everything was fixed, and in a timely manner and no costly surprises, even came in $16 under the estimate. More
by Beth N.
Employees Worked With
August 21, 2020
They always do a good job of explaining everything that was done and the work is done in a friendly and timely manner. I would recommend this service department. was done and the work is done in a friendly and timely manner. I would recommend this service department. More
by MLSINCLAIR2002
Employees Worked With
Greg Stutzman
August 20, 2020
I bought a new Santa Fe at this dealership in 2019. I took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the case. It doesn't matter if you have an appointment or don't have an appointment, they always act like you are putting them out to have to service your car. Three times and every time I was treated the same way, which is like they don't want my business. The service lady was late and the guy that was there took care of the person that pulled up after us. I wont ever go back! I will take my car to the other local dealership from now on. More
by csv1
Employees Worked With
August 20, 2020
Was only in for a recall. Computer update. Went well and had no issues. Turn around was quick. Have nothing else to say besides it was in and out. had no issues. Turn around was quick. Have nothing else to say besides it was in and out. More
by gracelodonoghue
Employees Worked With
Stacy Mitchell
August 20, 2020
Always pleasant and very knowledgeable, no pressure to get and extra work done, just gave me the information I needed to make the wises choice for me and my wallet. The place was clean and very comfortab get and extra work done, just gave me the information I needed to make the wises choice for me and my wallet. The place was clean and very comfortable while I waited, friendly people. Great customer service. More
by Marie
Employees Worked With
Greg Stutzman
August 20, 2020
Zero covid precautions and close to 3 hours to get an oil change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! More
by Terry Meier
Employees Worked With
Other Employees :
Stacy Mitchell, Brenda Monroe, Greg Stutzman, Taylor Johnson
August 19, 2020
I received fast and efficient service. Very friendly and professional staff. Made my wait comfortable while they were servicing my car. Pleased with my new car professional staff. Made my wait comfortable while they were servicing my car. Pleased with my new car More
by jenbug2013
August 18, 2020
I was impressed with all the measures they take to keep their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loa their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loaner. They just took excellent care of me. More
by eagleukb
Employees Worked With
