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1,423 Reviews of Tulsa Hyundai - Service Center
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September 11, 2020
This used to be the absolute best place for servicing my Genesis. Now not so much. All of the really good service advisors left and I’m not sure that some service costs have increased. However, The young la Genesis. Now not so much. All of the really good service advisors left and I’m not sure that some service costs have increased. However, The young lady who assisted me was fine, in fact she was very good. Before I brought my car in I had washed and towel dried it. After the oil change, fuel additive and alignment We’re completed I noticed there there hand prints and smudges on the doors plus the additive had run down the side of the car under the gas cap. It’s the little things. Still I will return and give the new crew a chance. Scott Monroe had done such a good job over the last 5 years I hated to lose him. But like I said I will come back for other lighter services. More
by c.haggard
Verified CustomerEmployees Worked With
Stacy Mitchell
September 11, 2020
Wish that someone had called me when my car was done, Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. More
by WOLFIE4356
Employees Worked With
September 11, 2020
Service was very quick and friendly. Found some more things that were needed with my car than what I went for and those got taken care of quickly as well. things that were needed with my car than what I went for and those got taken care of quickly as well. More
by JUSTIN.BAKER.123
Employees Worked With
Greg Stutzman
September 10, 2020
I dropped the car on Friday for check engine light. Was told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messag told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messages (Sunday and Monday was holiday), no one called back. Finally on Wednesday morning someone in service answered the phone! I told them I left three messages and that they do not even answer the phone and asked if my car is ready? They replied let us check and they said the car is ready! I asked why no one called me? They answered the service agent was sick home!!! Well, can't any one else take care of his job if he is sick? I picked the car! They changed the file pump ... and the car is smelling like gas for two days now! The fuel tank level is also dropping too fast! My guess the car fuel line is leaking! I also saw light smoke coming from under the hood! They also said they changed the oil but when I checked the oil myself it is too dirty! It can't possibly be changed! I am not sure if I should get back to them to fix it or just go to answer dealer or simply sell the car and buy a Honda or Toyota! This used to be a great dealer! What happened? Did you change the management recently? More
by KASALLAM
Employees Worked With
Other Employees :
Stacy Mitchell, Brenda Monroe, Greg Stutzman, Taylor Johnson
September 10, 2020
I always feel taken care of at Tulsa Hyundai. They show me the reason for any suggested maintenance and are quick to complete the work that is needed. me the reason for any suggested maintenance and are quick to complete the work that is needed. More
by kimberlykhunt
Employees Worked With
September 10, 2020
I had no appointment, but they worked me in. Just needed a flat repair. Was very pleased with Tyler's assistance. I always use Tulsa Hyundai for my maintence work. a flat repair. Was very pleased with Tyler's assistance. I always use Tulsa Hyundai for my maintence work. More
by vegasjct
Employees Worked With
Taylor Johnson
September 09, 2020
Service was terrible, they had a change in service specialists since my last visit and I asked for previous services that I had before somehow I got charged $30 more than what I normally pay. I paid $ specialists since my last visit and I asked for previous services that I had before somehow I got charged $30 more than what I normally pay. I paid $75 for an oil change to pick my car up and it hadn’t been washed none of the floors were vacuumed or anything. If I pay $70 for an oil change it needs to atleast include that. Not to mention they did the wrong service to my car. Definitely not happy at all with the quality of service I will be going to the other Hyundai location moving forward. More
by troyleeshabrooks
Employees Worked With
Stacy Mitchell
September 08, 2020
I genuinely feel like they are looking out for the customer which is refreshing. Not making me get things done until needed and being informative about the things that need updates. customer which is refreshing. Not making me get things done until needed and being informative about the things that need updates. More
by KJV
Employees Worked With
Greg Stutzman
September 07, 2020
BG Oil Service. Great service with quick attention. Have used this service department, since we purchased the vehicle. Will definitely continue to drive the hour for service. used this service department, since we purchased the vehicle. Will definitely continue to drive the hour for service. More
by TJF0303
Employees Worked With
Greg Stutzman
September 03, 2020
Typical dealership. Overpriced services and diagnostics. Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership More
by CHADHAYES918
