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Truck City Ford

Buda, TX

4.8
2,704 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,704 reviews

March 31, 2023

My wife called ahead to make sure they could do the recalls on our fusion and they said absolutely. After dropped it off and left they text us later that day saying they only had parts for one of them More

by TRAVIS.NARANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk what his name was
Apr 06, 2023 -

Truck City Ford responded

“We appreciate your comments. Your shifter bushing recall was completed because parts are readily available and needed to be done immediately. Your second recall was advanced notice only, meaning when parts are available from Ford you will notified again that now is the time to visit your dealer. I apologize if this was not clarified to you in more detail. I will give you a call to be sure you received this information. Thank you, Mike Rodgers, Service Director, Truck City Ford.”

March 31, 2023

Scott Jordan makes getting my truck serviced a great experience, convenient and easy they make recommendations for services that are needed, and never try to pressure you go see him for all your service More

by DSMIT1966
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica the service cashier Is so nice and friendly she is really good at her job, Eddie Haddad, Scott Jordan
Apr 04, 2023 -

Truck City Ford responded

You were working with one of the best in the shop who is highly recommended. He remains customer centric throughout the service call, answering all questions, and keeping the customer in the loop. The dealership service group works smoothly for all their tickets, and we appreciate your business and the feedback.

March 30, 2023

THANK YOU very much for an outstanding truck buying experience at Truck City Ford in Buda, TX. The sales rep - Jeremy Harper did an excellent job and took the extra time to review everything, easily an More

by GLOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Grove-Thornburg, Jeremy Harper, Jason Harper, Charles Moradi
March 30, 2023

Truck City Ford in Buda always takes great care of me. Easy to set up a service appointment and they do their best to get my truck back to me in a timely manner. Service advisor Scott Jordan is always pro More

by 1111MW4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
March 29, 2023

everything went as planned. service rep was great, very informative and helpful. no complaints. always have a good experience here More

by ross.schumann
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

My experience whit NOE was very nice . :. He helps very good in all my truck problems More

by FITO25111988
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Salinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Using them for service on my less than 1 year old F-150. Unfortunately I’ve had to take the truck back 3 times for the same thing and it’s been there a month now. You might say, well why are you giving them More

by MIKE@MRDREAMHOME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe service advisor.
March 29, 2023

Truck City Ford is quick to help and always assists in getting us what we need. More

by ANGELRANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 29, 2023

I had a 3pm appointment for an oil change. Truck was taken to service shop as soon as I got there and work was done in under an hour. More

by RUSS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

WORKED W/TRAVIS IN SERVICE ON A FEW VEHICLES SENT OVER. HE IS VERY GOOD AT COMMUNICATING AND GIVING UPDATES AS NEEDED. More

by MELISSAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO
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