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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.8
2,704 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,704 reviews

April 12, 2023

Very helpful with oil change and setting up an appointment for another issue that came up the same morning. More

by TXRISKMANAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hauser
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Apr 12, 2023 -

Truck City Ford responded

Thanks for your time, your business, and your feedback on your service appointment. The dealerships work hard to provide quality work from setting appointments to actual visit on your vehicle. We are here for all your service needs, and are as close as phone call. We appreicate your business.

April 12, 2023

They were great from the first call to the appointment to the service received. I would recommend them unconditionally. More

by KATHYANN4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Truck City Ford responded

Kathyann, your feedback speaks volumes that we are doing the right things for our customers, and providing a positive experience. We take reviews seriously, and use them for opportunities to make necessary changes. Thanks for your business and your loyalty.

April 11, 2023

Truck city ford is great. Always have what you need. Great place to buy a car. More

by RFLING71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben in parts, Mario in Service, Jeff the guy showing us the ford pass. , Jeremy Harper
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Apr 12, 2023 -

Truck City Ford responded

RFLING71, thanks for taking time to write us a review and provide feedback on your recent visit to Truck City Ford. We want to be your dealer for service and sales, and we are as close as a phone call for any needs. We appreciate your review and your business.

April 11, 2023

The whole team at Truck City Ford was extraordinary! !! Highly recommend them for your next purchase. We have now joined the Ford family!! More

by KATHYGRABER51
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
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Apr 12, 2023 -

Truck City Ford responded

Kathy, your review sounds like we are doing the right things for the customer, and that is our Mission Statement rolled up. We are working hard to change the negative perception of the auto industry, and work hard to embrace needed change to better improve our community perception of Integrity and Value in the auto industry.

April 11, 2023

fixed everything that was needed correctly the first time...mario was awesome and followed through on the entire process More

by SB.ONEBRYANT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mario
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April 11, 2023

Always has great customer service. Waiting room is always clean. When service is completed, I am updated on work and recommendations on my vehicle. More

by YVONNEMORENO82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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April 10, 2023

Nate has helped me since I purchased my car with my many issues. I think the service he provides is exceptional. He has always made sure I had a car if mine needed to stay to be worked on and given me a h More

by SRAESZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Truck City Ford responded

Thanks for your feedback and your loyalty! We appreciate your business, and our service group is among the best in the state. Nate does a super job of keeping his customers informed, ensuring the right work is done right the first time, and supporting the customer throughout the process. We will continue to work hard to maintain your trust and your business.

April 10, 2023

Everything went smooth. Nate did an excellent job and communicated well. I would not hesitate to use this dealership again. Nothing to do with the dealership. The wat More

by JEFF C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Truck City Ford responded

Jeff, what a great review for Nate and the dealership! We use every review to be sure we are doing the right things, and keeping the process the best for the customer experience. Thanks for the feedback and your business.

April 09, 2023

I want to thank mike Rodgers and Eddie haddad for taking care of me and help me with my Expedition, More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie haddad
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April 08, 2023

They did a great job. The rental truck was clean, and the repair was done quickly. More

by BILL.WILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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