Tropical Ford
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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very attentive and worked very hard to make a fair sale. I would definitely recommend Tropical Ford to others. Overall, Sam M. and Jose G. worked well to make me feel comfortable with the purchase. They were I would definitely recommend Tropical Ford to others. Overall, Sam M. and Jose G. worked well to make me feel comfortable with the purchase. They were both very attentive and patient. More
I was surprised that the worker was not wearing a mask . The price was higher and The fluids were not top out. Have been customer for long time I am Disappointed The price was higher and The fluids were not top out. Have been customer for long time I am Disappointed More
The representative mentioned a recall we were not aware and got it done very fast. There was an area cleared for social distancing for safe service. and got it done very fast. There was an area cleared for social distancing for safe service. More
I went in for the works package and they didn’t rote my tires. They also didn’t wear a mask while taking my car back. I was going to ask but by the time I went to ask it was too late. I also had an appoint tires. They also didn’t wear a mask while taking my car back. I was going to ask but by the time I went to ask it was too late. I also had an appointment and it’s still toke over an hour. More
Customer Service / committment committment took a 2nd chance. customer service wasn't what I'm accustomed to. After I prepaid for the parts. I asked my service advisor; Santiago; ho committment took a 2nd chance. customer service wasn't what I'm accustomed to. After I prepaid for the parts. I asked my service advisor; Santiago; how early can I get a ride to work, i'm schedule at 7:30am. Santiago replied; yes, no problem; i'm at work early. I showed up as requested; had to leave because no one could get me to work on time. I had to re-scheduled for the next day. More
Great experience. Vitali and the crew were great. They stayed late for us and answered every question we had. Everything was explained clearly and the process went smooth. stayed late for us and answered every question we had. Everything was explained clearly and the process went smooth. More
Great Service Had appointment, with Service to checkout transmission. Tony F. listened to my problem asked questions to clarify the details so that we could hand th Had appointment, with Service to checkout transmission. Tony F. listened to my problem asked questions to clarify the details so that we could hand the problem report over to the technician with the most detail possible. We drew up a followup plan should the symptoms reappear. Very satisfied. More
Enjoyable Vitalie Munteanu was my salesmen at Tropical Ford that made sure I had a good experience purchasing a car. He was energetic, friendly, knowledgeable, Vitalie Munteanu was my salesmen at Tropical Ford that made sure I had a good experience purchasing a car. He was energetic, friendly, knowledgeable, pleasant, & professional. I must say, this was my first good experience at a car dealership that provided excellent customer service. Vitalie comes highly recommended More
I really appreciate Vitale’s understanding to all my situations, dealing with empathy. Very important. The way tropical Ford designed the sale according to my needs was remarkable situations, dealing with empathy. Very important. The way tropical Ford designed the sale according to my needs was remarkable More
The best easy process affordable prices and good advisers.They hep me to select the perfect car to build a nice history credit thanks XD advisers.They hep me to select the perfect car to build a nice history credit thanks XD More