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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

June 07, 2020

very attentive and worked very hard to make a fair sale. I would definitely recommend Tropical Ford to others. Overall, Sam M. and Jose G. worked well to make me feel comfortable with the purchase. They were More

by laura.phelps56.lp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Medina
Jun 12, 2020 -

Tropical Ford responded

Thank you for a great review, and for recommending us. We will pass along your thoughts to Sam and Jose. We hope you visit again soon!

June 06, 2020

I was surprised that the worker was not wearing a mask . The price was higher and The fluids were not top out. Have been customer for long time I am Disappointed More

by LGERENA50
Recommend Dealer
No
Employees Worked With
Hernan Fontana
June 06, 2020

The representative mentioned a recall we were not aware and got it done very fast. There was an area cleared for social distancing for safe service. More

by REY07111!
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jun 12, 2020 -

Tropical Ford responded

Thank you for a great review! We are glad your vehicle's maintenance has been taken care of. Come again soon!

June 06, 2020

I went in for the works package and they didn’t rote my tires. They also didn’t wear a mask while taking my car back. I was going to ask but by the time I went to ask it was too late. I also had an appoint More

by SGRASHIK
Recommend Dealer
No
Employees Worked With
June 05, 2020

Customer Service / committment committment took a 2nd chance. customer service wasn't what I'm accustomed to. After I prepaid for the parts. I asked my service advisor; Santiago; ho More

by DUCE3MAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Hernandez
June 05, 2020

Great experience. Vitali and the crew were great. They stayed late for us and answered every question we had. Everything was explained clearly and the process went smooth. More

by robcornelius
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bryner
Jun 12, 2020 -

Tropical Ford responded

Rob, thanks for the review! We are so glad you had such a positive experience working with us. Come again soon!

June 03, 2020

Great Service Had appointment, with Service to checkout transmission. Tony F. listened to my problem asked questions to clarify the details so that we could hand th More

by ALXT38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would also like to mention the parts department where I have bought parts from to be very helpful. , Anthony Ferrrando
Jun 05, 2020 -

Tropical Ford responded

That's what we love to hear. Thank you for taking the time to provide feedback on your service visit with Tropical Ford. Tony is awesome and we are so glad to hear he provided support, clarity, and a planned solution during your visit. We hope your car is running well and hope you don't hesitate to reach back out to us for any future service questions or scheduling. Thank you and we hope to see you again.

June 02, 2020

Enjoyable Vitalie Munteanu was my salesmen at Tropical Ford that made sure I had a good experience purchasing a car. He was energetic, friendly, knowledgeable, More

by MARYJANEESTEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Tropical Ford responded

That's awesome. Vitalie is definitely one of the best and we are honored to have him represent us during your visit. We are so glad he provided a different kind of positive experience for you when it comes to buying cars. We would say he is highly recommended as well. We'll be sure to share this feedback with Vitalie. Thank you for choosing Tropical Ford and we hope you feel free to reach out to Vitalie and Tropical Ford for any future updates or questions.

June 01, 2020

I really appreciate Vitale’s understanding to all my situations, dealing with empathy. Very important. The way tropical Ford designed the sale according to my needs was remarkable More

by Sal Romano
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Tropical Ford responded

Thank you, Sal. We hope you feel free to reach back out to Vitalie and Tropical Ford for any future questions or updates. Thank you for providing this valued feedback and for choosing Tropical Ford.

June 01, 2020

The best easy process affordable prices and good advisers.They hep me to select the perfect car to build a nice history credit thanks XD More

by joseriveramolina07
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Tropical Ford responded

It was our pleasure. Thank you for providing us with this excellent rating. We are so glad we were able to help you find the right car for you and we hope you continue to enjoy your vehicle. We hope to see you again and so we can continue to provide a five-star service for you.

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