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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
June 19, 2020
Rear camera issue and software update I received a notification of a software update for my new Escape. They knocked that out as well as installing a 2nd rear camera. Also, got an oil ch I received a notification of a software update for my new Escape. They knocked that out as well as installing a 2nd rear camera. Also, got an oil change, tire rotation and inspection. Everything was accomplished as promised. More
by mr.b
Verified CustomerEmployees Worked With
Anthony Ferrrando
June 18, 2020
Semi annual checkup The shop was a little busy this day, but since it was a beautiful day, I sat outside and read my book. A few people checked on me and told me it woul The shop was a little busy this day, but since it was a beautiful day, I sat outside and read my book. A few people checked on me and told me it wouldn't be much longer and it wasn't. The truck is in great shape and didn't need anything else, and I was soon on my way. The service and the staff are always so courteous and considerate. More
by JOHNB
June 17, 2020
I had the WORST experience at tropical Ford. I went in for a recall and they were giving me the run around on it about some warranty and how I had to pay $120 for diagnostic. I told them I won’t be doing for a recall and they were giving me the run around on it about some warranty and how I had to pay $120 for diagnostic. I told them I won’t be doing that and then left. When my mechanic called them himself to confirm what they told me they told him that I COULD NOT come back to their service center. They even told him I went off on them(yelling going crazy) and that’s the reason. When I called back myself to ask them who exactly I went off on cause I know for sure I wasn’t , the manager herself who so happen to help me refuted and said I didn’t go off on them but I seemed upset. SO UNPROFESSIONAL. It’s crazy cause I wasn’t even planning on going back anyways. I’m actually now going to find legal help for what happened at Ford. More
by Getchelharrigan
June 17, 2020
Horrible customer service Initially they told me that would take about 1 hour to 1 1/2 to do the oil change, i took a uber back into my office and about 2 hours later i came ba Initially they told me that would take about 1 hour to 1 1/2 to do the oil change, i took a uber back into my office and about 2 hours later i came back with another car change the oil as well and do regular maintenance, after arriving my car was not ready yet, the mechanicals were sitting siting and talking, took another hour to finish, and when they finished they went for a walk without pulling my car out, so basically after 3 hours and half, i took my car that did the oil change and the other car that was supposed to do the same but after being treated like nothing by the staff/mechanicals i decided to never come back to that "QUICK LANE" oil change, even Walmart does replace the oil faster then this place. I purchase 2 chars in this dealers, to never buy another there. More
by JAMIL1
Employees Worked With
June 17, 2020
.Best costumer service from Hernan, Carlos, Hector,...and all of them. .Low time for waiting service. .Best Price for Repairs Oo oo oo oo oo all of them. .Low time for waiting service. .Best Price for Repairs Oo oo oo oo oo More
by MSANCHEZ20
June 14, 2020
We had a fantastic experience. We drove from Jacksonville to look at their used truck inventory. VITALIE was the salesman and he did a great job. No pressure, just facts. We came to the deal Jacksonville to look at their used truck inventory. VITALIE was the salesman and he did a great job. No pressure, just facts. We came to the dealership with a credit union check and the finance gentleman made the transaction effortless. Just so you know I am not looking though everything with rose-colored glasses, their ladies restroom needs a cosmetic update in the worst way..... I am pretty sure these folks could afford a touchless paper towel dispenser and a new sink top. I would recommend these peeps for a car buying experience. More
by Three Amigos
June 14, 2020
I've worked with a lot of car salesmen.Hands down Jose I've worked with a lot of car salesmen. Hands down Jose Galvan was the most down to earth, friendly but real person I've had the pleasure of working I've worked with a lot of car salesmen. Hands down Jose Galvan was the most down to earth, friendly but real person I've had the pleasure of working with. His attitude towards me was one of the biggest factors of me saying yes to my purchase of the 2017 Focus ST. More
by BranchJ
June 13, 2020
Had no clue what was wrong with my car, and what could have been a really stressful process was made easy, especially thanks to my service advisor Tony! have been a really stressful process was made easy, especially thanks to my service advisor Tony! More
by SHAN12
Employees Worked With
Tony
June 13, 2020
Had problems with my brakes.. They were able to help. Had to leave the car overnight and they got me home by shuttle. Tony was helpful in setting everything up. to leave the car overnight and they got me home by shuttle. Tony was helpful in setting everything up. More
by ROLLERGIRL3185
Employees Worked With
Tony, Carlos Sheppard, Anthony Ferrrando
