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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

July 02, 2020

Bought a new 2016 F150 Sport, this vehicle is under premium warranty, back seats were deformed after the second year of use. Premium Warranty doesn’t cover any of the seats. More

by GOTY
Recommend Dealer
No
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Hernandez
July 02, 2020

Very attentive and knowledgeable about my car. Very friendly. They even found recall work that needed to be done on my car and completed it for me. More

by LFULTON62
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 10, 2020 -

Tropical Ford responded

Thank you so much for the 5 star rating! We are happy to hear you are satified with you visit to our service department and look forward to working with you again in the future. Thanks for choosing Tropical Ford!

July 02, 2020

The manager didn’t help me to change my car, and I was a very good credit score on my account, but they didn’t give me opportunity to buy a new car More

by Yorguy
Recommend Dealer
No
Employees Worked With
Jack Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Bueno
July 01, 2020

Great Santiago was terrific. We had to order a part and it took over 2 weeks to get it, but he stay on it checking daily and when it did come in he called More

by BLJEFFCOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken , Santiago Hernandez
Jul 06, 2020 -

Tropical Ford responded

Thanks for reviewing us and rating us 5 stars! Thank you for your kind words about Santiago and Ken. We’re glad they could help provide an enjoyable service experience for you. Let us know when you’re ready for your next service!

June 30, 2020

Great Service Tony and Donny took care of me quickly and made sure the car was taken care of the next day. Both were very friendly and helpful. More

by megan.holton10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando, Donny Larson
Jul 10, 2020 -

Tropical Ford responded

Thank you for the review! We're glad that Tony and Donny were friendly and helpful. Come back again soon!

June 28, 2020

"Excellent service" This is the third car that we bought in this Dealer. The process was quick and easy. They were professional and very friendly. Excellent customer serv More

by mechitasnates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella, Steve Lucius
Jun 30, 2020 -

Tropical Ford responded

Thank you for your loyalty to Tropical Ford! We appreciate hearing about your experience getting your third car with us and we look forward to working with you again.

June 27, 2020

Santiago the best customer service,Very profesional in Santiago the best customer service, Very profesional in his job. Good and easy to deal with him. Good job and on time, next service I will be there More

by CARLOSALLPAINTING
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
Jun 30, 2020 -

Tropical Ford responded

Thank you for your 5-star rating and your shout-out to Santiago! We look forward to working with you for your future service needs.

June 26, 2020

Tony was nice and did a good job of explaining the issues and resolution. I would go back to have my car serviced there again. More

by mariatorok4638
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jun 30, 2020 -

Tropical Ford responded

Maria, thank you for your 5-star and shout out for Tony! We look forward to assisting you with your future service needs!

June 26, 2020

Body work I hadn't needed the body shop in a long time, but was very pleased with the professionalism I encountered. Everyone was courteous and friendly and Ju More

by JOHNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Franklin
Jun 30, 2020 -

Tropical Ford responded

John, thank you for the 5-star rating! We're happy you thought of us for your repair since you haven't needed a body shop in a long time. Enjoy your Lincoln and we look forward to working with you again.

June 24, 2020

Purchased an SUV on Saturday. Josue was knowledgeable, personable, and never pushy. He made the buying experience wonderful. I'm already referring my friends to him. More

by rsm11385
Recommend Dealer
Yes
Employees Worked With
Josue Ferreira
Jun 30, 2020 -

Tropical Ford responded

Thank you for your 5-star rating! We appreciate your kind words about Josue and hope you enjoy your SUV. We look forward to working with you again.

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