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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

July 10, 2020

Excellent experience from start to finish! They had the car I wanted, set up convenient test drive, gave me a fair price for my trade-in, and efficiently prepared my new vehicle for me to take More

by mikegenetti75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicxy, Steve Lucius
Jul 20, 2020 -

Tropical Ford responded

Thanks for the wonderful feedback, and 5-star rating! We're so thrilled to hear your purchase experience was a great one! Steve is a great asset to our team and was more than happy to help. Please let us know how we can help again in the future, and enjoy your new car!

Jul 20, 2020 -

Tropical Ford responded

That's awesome Mike! We are so glad to hear Steve provided informative full service during your car purchase visit. Also, we are glad you found the car you wanted and we made it an easy transition for you to purchase it. We'll be sure to make Steve and Jose aware of their awesome job and rating you provided. Congratulations on your new car, Mike, and we hope you feel free to reach out to us at any time.

July 10, 2020

Great Place Customer service is on point. Santiago is the best and he is always willing to help and his always has a good attitude. I Recommend this place! More

by tokenamzl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
Jul 20, 2020 -

Tropical Ford responded

This is what we strive for! We’re happy to hear that our service team took great care of you and Santiago will appreciate the shout out! Let us know if you need anything in the future!

Jul 20, 2020 -

Tropical Ford responded

Thank you for being a returning customer of Santiago and Tropical Ford. We are so grateful for the support and kind words of Santiago which we will be sure to share with him. Thank you for choosing and continuing to choose Tropical Ford and we look to seeing you again.

July 10, 2020

The sales guy Jose was one of the most amazing sales people I have ever dealt with in my entire life. Very professional guy as well as the entire staff!!!!! Ron was super helpful in making sure you More

by clevecarroll
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Sam Derisma, Jose Galvan, Josue Ferreira, Ron Bryner
Jul 20, 2020 -

Tropical Ford responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that Jose, Ron, and the team helped in giving you such a great car buying experience with us! Thank you for your business and we hope to take care of any of your future car needs!

Jul 20, 2020 -

Tropical Ford responded

That's excellent! Thank you for taking the time to provide your feedback on your visit with Jose and Tropical Ford. We are so glad to hear Jose provided an amazing sales experience and our entire staff was as professional as he was. Jose and the rest of our staff we definitely be made aware of this amazing feedback and recommendation. Thank you for choosing Tropical Ford and we hope you feel free to reach back out to Jose and our team for any future services or questions.

July 09, 2020

Donny was wonderful!!! The experience was nice, I had to have a back up camera replace and had to come back due to the part not being in, that was not the most convenient. More

by SHAWNA.WALLACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jul 20, 2020 -

Tropical Ford responded

Thank you for taking the time to leave this feedback, Shawna. First, we are happy to hear about Donny’s top-notch customer service. This is what we strive to provide to everyone that chooses to do business with us. We have discussed your wait time with our staff to make sure this situation doesn’t happen again. Please reach out to Carlos Shepard at (888) 215-2256 if you have any additional questions on this matter.

July 09, 2020

The people very nice but I need to come back because they change the air filter a/c but they left it sounding with something loose and the dashboard off. More

by LEONBROTHERS03
Recommend Dealer
Yes
Employees Worked With
Jul 20, 2020 -

Tropical Ford responded

Thank you for taking time to leave this review. We would like to resolve this issue. Please reach out to Jack Swain at (888) 215-2256.

July 08, 2020

Tony is the man! Tony beat the competitor's prices and threw in a rental for still under the next best quote. I would recommend anyone looking for a new service depart More

by R.BLAKE.FINLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 10, 2020 -

Tropical Ford responded

Thank you for taking the time to leave such a positive review for our service department! Tony is a fantastic asset to our team and was more than happy to help get you back on the road. We hope to work with you again in the future!

July 07, 2020

Service Render (Severe Seals Leaks ) Carlos and his team are exceptional Technicians and Mechanics , job well done great job vehicle were ready as promised i recommend to my friends for More

by JSMITHORL97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Jul 10, 2020 -

Tropical Ford responded

Thank you for sharing your experience with us! We are happy to hear Carlos and the rest of the service term were able to help you out. Thank you for the recommendation and we look forward to working with you again soon!

July 07, 2020

thid dealer very Good..nice form de finance and very good fast services!! im recomendation for this...im very happy about this Dealer!!! i change my car... More

by MA.FLORIDA
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Gerson Bueno
Jul 10, 2020 -

Tropical Ford responded

That's great to hear you had such a positive experience during your visit with us! Thank you for sharing and come again soon!

July 04, 2020

I love this place, friendly stuff, friendly and clean environment. Gerson made sure my Fiesta was taken care of! I recommend this dealership to anyone. More

by charlesnguzha
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Jul 10, 2020 -

Tropical Ford responded

Thanks for the recommendation! We're glad that we could take care of your Fiesta. Come back again soon!

July 03, 2020

Tony was AWESOME Tony made our experience enjoyable. He was knowledgeable and went out of his way to help us out. We will def go back to see him again. More

by NATYCALVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 10, 2020 -

Tropical Ford responded

Thanks for the review! We're happy that Tony could make your experience enjoyable. We look forward to seeing you again!

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