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Tropical Ford

Orlando, FL

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Employees
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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

July 21, 2020

Great service friendly personnel. In and out in 30 mins. with oil change and tire rotation. This is my second vehicle from Tropical Ford.....not a single complaint. Thanks!! More

by SAWTOOTH16
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
Other Employees : Steve Lucius
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Jul 23, 2020 -

Tropical Ford responded

Thank you for your 5-star rating! We appreciate your loyalty to Tropical Ford for both services and vehicle purchases. We look forward to working with you in the future.

July 19, 2020

As usual excellent all around. Under $60 for an oil change and tire rotation, and super fast service. They love on my escape and I get to enjoy their work. 😎 More

by NATASHALUGO75
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
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Jul 22, 2020 -

Tropical Ford responded

We're glad to hear it was another successful appointment working with our team, Natasha! Thank you so much for leaving us such a great review! We appreciate your loyalty so much!

July 18, 2020

I have always been satisfied with my experience with tropical Ford in both the sales and service departments. I always look forward to dealing with the friendly staff there. More

by LEE_GRAUBNER
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana
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Jul 22, 2020 -

Tropical Ford responded

We're glad to hear you always look forward to your appointments - we appreciate your loyalty so much, Lee! Thank you for leaving our business a great review. If there's anything else we can help you with, please let us know! We're happy to help.

July 18, 2020

Fantastic Everytime time that my Daughter Shayna takes my car into Tropical Ford, Bryan Langenderfer always take Great care of her, and they never disappoint us More

by tatruscello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2020 -

Tropical Ford responded

We're glad to hear you and your daughter have had great experiences working with Bryan and our team! Thank you so much for your five star review! If there's anything else we can help with, please reach out! We'll be happy to help.

July 17, 2020

TCM problem This place has an Excellent Customer service team and resolves resolution quickly. I talked to Tony Ferrando and he helped me in less than one day. More

by JPC5
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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Jul 22, 2020 -

Tropical Ford responded

Thank you for the great review! We're glad to hear you've had great, quick service experiences working with Tony and our customer service team. If there's anything else we can help with, please let us know!

July 16, 2020

Good service, amazing people! Exelent atention in general, i miss the donuts in waiting area, i know because the covid, i repeat at the future same place! More

by Jose
Recommend Dealer
Yes
Employees Worked With
Jack Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Langenderfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella, Bob Franklin, Carlos Sheppard
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Jul 20, 2020 -

Tropical Ford responded

That's great! We are sorry the current times to prevent us from providing donuts but we'll be sure to bring them right back once it is no longer an issue. Thank you, Jose, for this review, and thank you for being a returning customer. We look forward to seeing you again and providing donuts again hopefully soon.

July 13, 2020

My experience was excellent I received an excellent service. Tony did a very good job. He explained everything to me and it was easy to go thru the service. More

by GUS1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Report | Print
Jul 20, 2020 -

Tropical Ford responded

Thanks for taking the time to let us know how we are doing! We're happy to hear that Tony was helpful during your recent visit! If you ever need help in the future, we’re always happy to do so!

Jul 20, 2020 -

Tropical Ford responded

That's great! Thank you for providing this valued feedback on your service visit. We are so glad your service was nothing short of excellent and Tony was well accommodating and informative. We'll be sure to pass along these kind words to him. Thank you for choosing Tropical Ford and we hope to see you again.

July 13, 2020

great serv. was treated well. very kind person. tony had mechanic analyze electrical problem and within a reasonable time produced a result. I would recommend him More

by REMURRAYJR96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Report | Print
Jul 20, 2020 -

Tropical Ford responded

Thank you for your recommendation and positive feedback about your recent experience with our service department and Tony! Please let us know if there is anything else we can do for you.

July 11, 2020

Tony is the best Service Adviser I have ever experienced. He is an asset to your organization. Tony is an amazing gentleman. He deserve promotion and raises too More

by ALBERT.CLARKE17
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Report | Print
Jul 20, 2020 -

Tropical Ford responded

Thank you, Albert, for choosing to work with Tony and Tropical Ford. He is a major asset to our organization and we'll be sure to forward this feedback to Tony and management. Thank you again, Albert, for this vital feedback and we hope to see you again.

July 11, 2020

Great service Tony from the service department treat me super super professional and explain the kind of service need my car. First time taking my car to Tropical Ford definitely you have a customer More

by TORRESH013
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Report | Print
Jul 20, 2020 -

Tropical Ford responded

We appreciate the kind words! We’re happy to hear that our service team took great care of you! Tony will appreciate the shout out! Thank you for visiting us, and we look forward to working with you again in the future!

Jul 20, 2020 -

Tropical Ford responded

Excellent! Thank you for choosing Tropical Ford and allowing us to show you how we conduct our service visits. We are so glad you were assisted by Tony. He plays a major role in our team and is ready to help everyone who steps in the door. We will pass along this feedback to Tony. Again thank you for choosing Tropical Ford and we are so glad we earned you as a customer.

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