Tri County Lexus

On November 26 I purchased my car at Tri County Lexus. Luis Tatis helped me throughout the whole process. I highly recommend him a a sales representative. He went above what needed to be done to find th Luis Tatis helped me throughout the whole process. I highly recommend him a a sales representative. He went above what needed to be done to find the right car that would meet my needs and expectations. Thank you much Luis Titus. For your service and professionalism More

Luis Diaz was a great salesman and fought to get me a great deal. I went to several Lexus dealerships and this one was by far the most accommodating. I recommend highly. great deal. I went to several Lexus dealerships and this one was by far the most accommodating. I recommend highly. More

Tri County Lexus is the place to go when buying/leasing a car. The employees are very welcoming and take the time to help their customers reach a deal that best meets the customer’s needs. Our salesperson, L car. The employees are very welcoming and take the time to help their customers reach a deal that best meets the customer’s needs. Our salesperson, Luis, did a fantastic job helping us get our dream car. He worked hard to make sure we were satisfied with our purchase and was there to help us every step of the way. We highly recommend Luis. More

Luis Diaz helped me purchase my dream car. He was great, attentive, and made sure to try his best to get me the deal I wanted. Would recommend. attentive, and made sure to try his best to get me the deal I wanted. Would recommend. More

Mario Hernandez is an excellent auto dealer. He focus on providing the quality of service to enhance my car buying experience! It was breeze experience, hassle & stress free shopping as if you go to store t providing the quality of service to enhance my car buying experience! It was breeze experience, hassle & stress free shopping as if you go to store to look and buy a pair of nice shoes. This is how easy it is working with Mario! I’d highly recommend him to anyone interested in purchasing Lexus vehicle, More

Worst sales experience ever. Asked about a car on their website and was told it's not in stock. Offered another car and asked us to come in the same day. Drove all the way to the dealership one hour later website and was told it's not in stock. Offered another car and asked us to come in the same day. Drove all the way to the dealership one hour later after the phone call, only to find out they didn't have a single car of the model in inventory. No apology/explanation, apparently set this up just to make you "come in" to sell you anything from their inventory that you are not interested. Sent a long email to follow up on their sales practices, and not a single reply afterwards. Speechless, don't waste your time on this dealership that does not respect clients or their time. More

Well, here’s another example of a bad experience. I have called over a month!!! They decide to respond whenever it’s convenient for him. I’ve sent emails and several voicemails and NOBODY returns my call. I called over a month!!! They decide to respond whenever it’s convenient for him. I’ve sent emails and several voicemails and NOBODY returns my call. I’m sure I’ll get another response to this negative review but facts are facts!!! Been looking for answers on this title and I get nothing!!! This dealership is horrible!!!!!!!!!! Proof right here and I have many other screen shots of phone calls. You call there and you get transferred to a voicemail where nobody calls back. Pathetic!!! More

We purchased our RX350 at Tri County Lexus. At first the salesman was very kind and and we were happy knowing we are getting a great deal. He assured us of the final numbers and we were comfortable with it. salesman was very kind and and we were happy knowing we are getting a great deal. He assured us of the final numbers and we were comfortable with it. Upon getting home we look at the paperwork and they totally added a few hundred dollars to the vehicles price along with $1000 Dollar charge for gap insurance which they had promised us will be included. We called back multiple times and they aren’t being responsive. (trust me, up until the sale was finalized they were SUPER responsive) They also only respond to the positive reviews on Google and instead of addressing all the bad ones they try to cover it up by finding people to write positive things so the overall rating stays above 4. I truly wish we would have read and seen all the negative reviews prior to our purchase. Seems like many people have experienced additional unknown charges!! I would not recommend Tri County Lexus, they are shady and rip off people. ADVISING THE PUBIC!!!! More

It’s my first time to get a luxury car and CHRIS CARDONA made everything so smooth and easy. He has a very good and positive attitude. He will walk you through every details. Very approachable person. My ex made everything so smooth and easy. He has a very good and positive attitude. He will walk you through every details. Very approachable person. My experience here especially with him is phenomenal. It’s not that easy to buy a car especially for a first timer but with him no stress at all. Keep it Chris you’re doing really GREAT. Thank you again for helping me bring home my RX350 SPORT❤️ More

I had an amazing experience with my salesman Luis Tatis. I didn't think i would be leaving with my dream car. This dealership really cares and i love the energy all the salesman bring to the show room. The I didn't think i would be leaving with my dream car. This dealership really cares and i love the energy all the salesman bring to the show room. The manager was kind and Luis's customer service was truly amazing. Will be highly recommending to friends and family. Thank You?? More