Tri-City Subaru

We have purchased five Subarus from Roger, and loved every one of them, but it's the Service Department at Tri-City that I'm really crazy about. Sue Monaghan is the Service Adviser there, and she's the every one of them, but it's the Service Department at Tri-City that I'm really crazy about. Sue Monaghan is the Service Adviser there, and she's the first face I see when I walk in the door. For me, she is why I keep coming back to Tri-City. I trust Sue. She is incredibly knowledgeable about how these cars work and all the things that might go wrong with them, from brake pads and bearings to ... um... an embarrassing rodent problem and how we can prevent it from happening again. Sue is able to explain how my car works, what parts are wearing down and why, when they should be replaced, how much time I can wait and still safely drive the car. She explains it all without making me feel stupid, which I greatly appreciate, and she helps me save money whenever she can. Always with a friendly smile, the personal touch in a personal way. More

There is nothing in my world that is worse than shopping for a new car. In truth, I would rather chew my left foot off (but that would further limit my transportation options). My experience with the staff for a new car. In truth, I would rather chew my left foot off (but that would further limit my transportation options). My experience with the staff at TriCity Subaru was fantastic. Their prices were competitive, the stock they had available on site was good. Mostly, however, the service that I received from the staff (especailly my sales guy Joe Bova) was outstanding. I found them to be responsive without being pushy. They were knowledgeable about their cars, and their competitor's cars - I double checked their facts on all counts. I walked away with a greater appreciation of car design, and safety. Further than this, I walked away with a GREAT deal on a reliable and pleasurable car. I know that I will drive for many happy years. If you want a pleasurable (read 'the least painful experience possible for me') experience buying a car, I would highly recommend this dealership and my sales guy: Joe Bova. They will be my first choice if I ever have the unhappy task of buying another car. Thank you, Joe, for saving my left foot! More

Professional, personal and customer oriented. Kind and friendly and sensitive to every customers needs. Competitive , but extremely fair and very open-minded.Overall Tri-City Subaru is a uniques and respe friendly and sensitive to every customers needs. Competitive , but extremely fair and very open-minded.Overall Tri-City Subaru is a uniques and respected dealership. I have purchased 5 vehicles from them and am about to get my 6th. No weather, no tourain or vehicle mishaps, a dealer I can trust. More

I was pleasantly surprised how easy it was to deal with I was pleasantly surprised how easy it was to deal with Mike and Tri City Subaru. He knew what I wanted and let me decide on my choice Subaru Fore I was pleasantly surprised how easy it was to deal with Mike and Tri City Subaru. He knew what I wanted and let me decide on my choice Subaru Forester. I love my Subaru and when I first got my car, my neighbor came across the street to take a look. He was very impressed with my Subaru and today I wasn't surprised when my neighbor drove his new Subaru Forester from Tri-City Subaru into his garage today. I know my Subaru will give me years of pleasure and look forward to a lasting relationship with Tri-City. More

Kathleen works customer service and is always easy and pleasant to deal with and has a great smile! Sue Monaghan, Service Advisor goes above and beyond making sure my car is in good running order and I am pleasant to deal with and has a great smile! Sue Monaghan, Service Advisor goes above and beyond making sure my car is in good running order and I am always safe. She always lets e know what has to be done right away and what can wait. Why is this important? I am on limited income and my Subaru is 10 years old! AS far as I am concerned this is the best dealership and I really like the people there. My only small complaint, I have to pay for service!!!!!?? More

Tri-City Subaru is a consistently friendly and professional place to have your car serviced. Their prices are competitive, they take time to explain what needs to be done, they make every attempt professional place to have your car serviced. Their prices are competitive, they take time to explain what needs to be done, they make every attempt to save money where possible, they keep to their appointments, and the staff is always courteous. I've been patronizing them for several years now and with a few different cars. In that time, my opinion of Tri-City has only improved. More

great service we had an issue that was worked out in the end great service deoartment and sales team I would highly recommend. thanks guys! end great service deoartment and sales team I would highly recommend. thanks guys! More

I had a very good experience at Tri-City Subaru. On my first visit, I told Mike I was just looking and he respected my wishes and was not pushy at all. He was very patient and answered all my questions in first visit, I told Mike I was just looking and he respected my wishes and was not pushy at all. He was very patient and answered all my questions in a friendly manner. I went back 2 more times before making a decision and never did he make me feel I had to make a decision about anything right on the spot. Andy was also great and worked to get me the financing and interest rate I wanted. This was my first new car and I had a great experience buying it. I would recommend Tri-City Subaru to anyone shopping for a new car. I love my new car!! More

I first met Joe a few months ago when I was wanting to determine if I wanted an Outback or a different car altogether. Although I made it clear I wasn't at the purchasing stage, but the information gather determine if I wanted an Outback or a different car altogether. Although I made it clear I wasn't at the purchasing stage, but the information gathering stage, Joe didn't "shut down" like some salesmen would have. He stayed with me through a couple of test drives, was very polite and professional and not pushy at all. I left feeling like I had been talking with my dad or trusted family member about looking for a new car. It was a nice experience. Joe promptly followed up with me a few months later to see how I was, which I responded in kind to. Months went buy, and due to my car about to not being able to pass inspection, I was back at the Subaru dealership. I had been looking at Hyundai Accent and Elantra Touring models, more inline with my budget, and had a fantastic salesman at Somersworth Hyundai, named Rich Rice, but I really wanted the safety of all wheel drive in Maine's snow and wanted to see if Subaru had a car to offer that was more inline with my current financial situation than the Outback. I sought out Joe again in my quest and yet again, he was right there for me and with me through the whole process. Again, always polite, very comfortable and easy to talk to, and again the same trustworthiness showed through in our conversations. He didn't push anything on me, but seemed kind of frustrated as I was that there just wasn't an inventory of what I was looking for. Then one Friday night, my future car rolled in....Joe contacted me, and I bought it the next day! Financing was certainly not sure thing, but Andy, the sales manager was fantastic. Very personable, didn't make me feel uncomfortable, was very sincere in caring about getting me in the car I wanted for the payment I wanted. He was great! All in all, with being formerly married to a car sales guy....and knowing how most places do what they do, I will say that this Subaru dealership is NOT like most! The people I dealt with were unfailingly polite, not pushy, easy to talk to, sincere, and overall it was a great process, I cannot fault one thing. I love my new Subaru Impreza Outback and I love my new "go to" dealership! You can't go wrong with these guys! More

I just picked up my 5th Subaru and the experience was great as always. Tri City Subaru has always provided the best service and have always been very helpful. The buying process was enjoyable with the great as always. Tri City Subaru has always provided the best service and have always been very helpful. The buying process was enjoyable with the friendly sales staff and everyone involved during the process. All my questions and concerns were answered in a professional manner. I highly recommend this dealer ship and look forward to dealing with them in the future. Satisfied Customer More