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Toyota of Rockwall

Rockwall, TX

4.4
6,109 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,109 reviews

September 09, 2017

Number 1 Service! Great experience! Not high pressure, listened to our needs and and got us every thing we needed and made the whole experience very enjoyable. Will definitely by from Ta More

by Sfbc523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Taylor Moore, Joey Desrosiers
September 08, 2017

toyota of rockfall Buyers beware.. after agreeing on the price, and sitting 15 minutes in the Joey Des financial office ..i rejected all their offers on warranty. they i More

by jmt
Recommend Dealer
No
Employees Worked With
Andy bacon, Joey Desrosiers, Michael Campbell
Sep 09, 2017 -

Toyota of Rockwall responded

Dear Mr. Thompson, I understand your concerns; however, I feel I must interject some thought into your accusations. I have listened to all phone calls and have personally spoken with you on several occasions. The warranty was explained to you while in our finance department. Regardless, you later called in and asked to cancel it. I agreed to personally have it removed for you and because it was so recent, I was able to get it removed before the contract was funded, thus there was a 100% credit applied to your loan amount. As was stated to you over our phone conversations, it was handled that day and it was. The amount of time your personal credit union takes to apply the credit to your account is out of our control. That being said, I was the one that ordered my staff to break communication with you after you began to threaten physical violence towards them, and I stand behind that. I apologize if you were unhappy with the end process of purchasing your truck from us, but we did everything in our power to make it as easy as possible and to assist you once you decided you did not want the warranty. We take customer service very seriously and hold ourselves to a high standard. If you would like to discuss this further please feel free to call me at (469) 402-1300. Respectfully, Andy Bacon Toyota of Rockwall Director of Digital Operations and Marketing

September 08, 2017

Very pleased!! Being young and trying to get a brand new car and not another used one can be scary and hard, but as soon as I got to Toyota of Rockwall I knew I was More

by Katelynjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rawls, Taylor Moore
August 29, 2017

Best Customer Service! If you are looking to get out of your vehicle or need something new, please go see Taylor Moore at Toyota of Rockwall. He saved me from the terrible d More

by Kdryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Taylor Moore
July 31, 2017

I came according to a misrepresentation marketing from the Very bad experience, bad attitude of the service employee. False ad by dealership. Just focusing on market. No service or to keep their words. Never More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl David
July 19, 2017

Topnotch service! Major service done quickly and efficiently. The service adviser was knowledgeable and didn't try to sell us unneeded work. Other dealerships could l More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl David
July 19, 2017

Outstanding! Purchased a used Toyota FJ Cruiser from Robert "No Hassle" Castle, best car buying experience I ever had! cant say enough about Roberts professionalis More

by Bill T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "No Hassle" Castle, Joey Desrosiers
June 29, 2017

Excellent Customer Service! I have purchased 2 vehicles at this dealership and it has been a pleasure doing business with them each time. I purchased a 2017 Tacoma in October 20 More

by FilmGerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lane
April 26, 2017

Great Customer Service! As a woman it is sometimes difficult to shop for a car by yourself so I was a little nervous. As soon as I walked in Toyota of Rockwall I was pleasant More

by LaTane11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
April 24, 2017

#RememberTheSupra Very shady business practices with the raffle of the Supra. Their Facebook page has since been deleted cause they couldn't handle the negative rev More

by #RememberTheSupra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Rawls
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