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Toyota of Rockwall
Rockwall, TX
5,637 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 5,637 reviews
February 02, 2016
VERY VERY slow week day - toyota recall. made an appointment. over 2 1/2 hrs to oil the electric window switch. recall letter stated it would probably take a week day - toyota recall. made an appointment. over 2 1/2 hrs to oil the electric window switch. recall letter stated it would probably take an hour but best to plan for 2 hrs. after 2 hrs. i asked about when highlander would be ready....... then someone told me 'won't be long now'. last recall - same story. LOTS of other customers coming in & leaving..... just not me. i waited and scheduled for after the hoildays in an attempt to not be forced to camp out so so long. More
by DYMKE4
Verified CustomerEmployees Worked With
Carl David
February 02, 2016
Aewsome The staff in all areas was kind and considerate to my needs and made sure everything was taken care! Awesome job thank you look forward to future vis The staff in all areas was kind and considerate to my needs and made sure everything was taken care! Awesome job thank you look forward to future visits More
by CARS10S
February 02, 2016
15,000 mile inspection The inspection was completed in a timely manner. All questions were answered to my satisfaction. The use of the car wash alone make it worth it to bri The inspection was completed in a timely manner. All questions were answered to my satisfaction. The use of the car wash alone make it worth it to bring the car for service. More
by jorgedelmonte007
Employees Worked With
Donna Cutchshaw
February 02, 2016
Great people and service! The customer service is outstanding at this dealership service department and if something isn't done right they'll make it right! Drew in sales is ve The customer service is outstanding at this dealership service department and if something isn't done right they'll make it right! Drew in sales is very knowledgeable and easy going and Justin in service is always friendly and extremely conscientious about making sure all work is done thoroughly. More
by CHRISTINA.CASTLEBERRY
Employees Worked With
Drew Nigo, Don Maddran, Justin Hogue
February 02, 2016
Excellent Customer Service My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service De My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service Dept. Mike Marciniak More
by MEM32656
Employees Worked With
Kyle Rust has also provided me quality service over the last several months., Carl David
February 02, 2016
The experience in my vehicle purchase was truly exceptional. My overall experience with my purchase was very satisfactory. Chad Jones (sales) assisted me with a very huge patience showing and explaining the diff My overall experience with my purchase was very satisfactory. Chad Jones (sales) assisted me with a very huge patience showing and explaining the different features and capabilities of the truck fleet. I felt it was a perfect vehicle match after the purchase was over. More
by JOEWEEH157
Employees Worked With
Brett Eising, Chad Jones
February 01, 2016
Nice people Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this dealership nearby. More
by JL8470
Employees Worked With
The girl at the checkout was super nice too. Their attitude, professionalism & helpfulness is very important to the whole experience., Eric Griego
February 01, 2016
very good service Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! More
by MACBILL39
Employees Worked With
Kyle Rust
February 01, 2016
5000 mile check Everything went very well except the "maintenance needed soon" reminder wasn't reset. Everything else "top drawer".........now if some would send me Everything went very well except the "maintenance needed soon" reminder wasn't reset. Everything else "top drawer".........now if some would send me a note of how the "reminder" can be reset, I'd appreciate that very much. Floyd Wingrove More
by FWTEX
Employees Worked With
Donna Cutchshaw
February 01, 2016
Excellent Deal We stopped at Toyota of Rockwall to "just look" to help us make a decision about trading two vehicles and getting one. We were impressed with the We stopped at Toyota of Rockwall to "just look" to help us make a decision about trading two vehicles and getting one. We were impressed with the inventory of Camry's. George Johnson went above and beyond, getting answers that were important to us. So far this dealership has been impressive, clean and friendly. We look forward to working with the service department and keeping our new Camry top notch. More
by LKMCCRACKEN1
Employees Worked With
Joey Desrosiers, Corey Thomas, George Johnson
