Back

Toyota of Rock Hill

Rock Hill, SC

4.7
2,080 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 2,080 reviews

November 16, 2024

I feel safe with my new tires and battery. Thank very much for fast service. More

by Donnabcurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 19, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Love the service dept, especially Tim Fox who’s taken care of my Toyota Avalon for over 5 years. Professional and personable. I wouldn’t take my car anywhere else. More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Nov 18, 2024 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Very efficient and thorough. I was taken in on time and finished, pleasant staff and waiting area. More

by gmatoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Nov 18, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

I was amazed how they really worked with me to get me in a car I need with the credit I had. More

by sbrewer22880611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin, Hiba Fayad, Quentin White
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Thorough, helpful and friendly Service Advisor kept all work done in timely and efficient manner. More

by Rich3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick All
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Service Department is well run & staffed. All my questions were answered & maintenance was completed in reasonable time frame! More

by rlmcmillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cole
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Great service team! Communication, timing, results all met or exceeded expectations. Will use them again for future service needs. Well done Stephen! More

by jheyward56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen All
Nov 14, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

Adviser can do better job. Needs to communicate with the costumer if it's going too take long than expect. More

by pdavidovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hart, Jerry McIntosh, Laura Driscoll
Nov 14, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced a lack of communication while having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Reidy Service & Parts Director m.reidy@toyotarockhill.com

November 09, 2024

I have been very satisfied with Toyota of Rock Hill service. Jason is an outstanding service guy! More

by sbrindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 12, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

The adviser was fine, the mechanic needs to communicate with the adviser to tell the costumer if it's going too take long than expected to get the job done. More

by Lwackland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 14, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced a lack of communication and extended wait time while having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Reidy Service & Parts Director m.reidy@toyotarockhill.com

...
106
...