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Toyota of Rock Hill

Rock Hill, SC

4.7
2,058 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,058 reviews

November 09, 2024

Patrick All was my service advisor. He was very helpful and attentive to my concerns on how I could get the remote start working. The waiting area was very nice and clean. Our Toyota 4R More

by Marlenaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick All
Nov 12, 2024 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Great customer service! They will tell it to you straight and try to get you the best deal they can! More

by tsutton2123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Adams, Aubrey Phillips, Benjamin Winters
Nov 11, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Great service and Tim is great. Been going for years because of the service. Thanks More

by tracybp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Nov 11, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Always clean and professional environment with excellent communication. Great salesman...Felix! Awesome service writer... Patrick! More

by Betfortdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 07, 2024

Easily scheduled oil change, easy check in, Jaron was professional and personable. Vehicle done as promised. More

by wright4ameria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron
Nov 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Tim is excellent manfor the job. He help me really quick after I pulled the car to the dealer. Great guy. More

by Kcjbui1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 07, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so helpful during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2024

Great service by Bradley Emmerling! He hustled my car through the service department and earned my future business. More

by artwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys in your Parts department were very helpful and found the part I needed for my other car!
Nov 06, 2024 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

I have a 2010 Lexus IS 250 that I have been bringing to Toyota for oil changes since I purchased the car and they have never been more than $70 and this oil change was $109. They no longer give specials or More

by Adie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby
Nov 09, 2024 -

Toyota of Rock Hill responded

Sorry for your inconvenience and any misunderstanding regarding pricing. Our technicians are factory trained and certified and are required to point out any issues that need to be addressed – I’m not sure who looked at your vehicle and said otherwise but that doesn’t matter currently as that technician has no liability in the matter. We certainly work with all customers regarding price and affordability but please note that inflation has hit the automotive sector quite heavily and it costs the dealership more money to do the same oil change that was done 1-2 or 3 years ago. If you would like to discuss in greater detail, please feel free to contact me at 803-328-2886 ext 2208 Dan Hinic General Manager dhinic@toyotarockhill.com

November 03, 2024

The dealership was knowledgeable and helpful. They were friendly and answered my questions or concerns. More

by jaclyn.gouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron
Nov 05, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Maurice Laws really helped me find a car that I love! He provided me with everything and more I wanted for my car! He was a great help and service provider! The finance manager, Q, was a wonderful and pl More

by Bri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Laws, Quentin White
Nov 05, 2024 -

Toyota of Rock Hill responded

Hello, thank you for your kind review; we are happy to pass along your comments to Maurice here at Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

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