Toyota of Rock Hill

I was having a very hard time with finding a quality car at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here place..But Shane called me after receiving my application the next day I submitted it and he told me to come see him..He was firm professional and straight forward it made me feel confident about working with him and putting my past experiences with the other dealerships behind me... When I got there with my son everyone was extremely friendly. Shane did not waste anytime we got straight to the point which I loved I mean who wants to sit around at a dealership all day long and after wasting all that time they couldnt help you...But not Harrelson. I told Shane my price range once what I am looking for once and thats all it took he DELIVERED.. There wasnt alot of repetitious questions nor over loaded paperwork! Trust me if your looking for a vehicle GO SEE SHANE!!!!!! More

Debra Peckinpaue was very nice and helpful. She came in on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask abo on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask about the vehicle, he was the sales person I spoke to. I asked if it had a dvd player and he said "I thik so." He never looked to make sure but it was also my fault for not asking for someone to go and look. My husband and I purchased the vehicle; on the way home we noticed a small problem with the car. I called to report this problem about the vehicle 2 days later and to ask a few questions. I felt that he could care less what I had to say. He told me to get back with him in 24 hours if the problem persits. I also asked about the lien holder on the account because my issuranc company wanted to know. He couldn't give me that information because the paper work was locked up in someones office. But now when we were buying the vehicle he was attentive and wanted to hear what we had to say but at the same time was very pushy with the sale. I don't like to be pressured. PS My husband and I drove an hour and a half to get there and the least that could be done was to feel respected as a buyer. This is how I felt on the sale; I don't know how my husband feels. More

I had a good experience with this dealer. The staff was friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this survey needing to be 250 character or more in order to register is ridiculous. More

Perfect experience great customer service in both Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent prices both Sales/Service with Knowledgable staff! More

I moved from California and needed someone to help out with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with my English they would call for Manh. Great Job and Hopefully I will stay here long enough to buy a new car if I like SC More

My family has bought new and used cars from Harrelson My family has bought new and used cars from Harrelson Toyota for over 6 years now. We have been very happy with the cars, service, prices, and the w My family has bought new and used cars from Harrelson Toyota for over 6 years now. We have been very happy with the cars, service, prices, and the way we were treated before and after the sale of the vehicles we purchased from them. We visited alot of the other dealers in the Charlotte area and looked and priced cars one weekend. When we got down to Rockhill at Harrelson Toyota, we were very happy with the way we were treated and the quality of the dealership and personnel. All the people at Harrelson, Mon, George, Ty, and Dan, Richard and all the service people have treated us great. Mr. Harrelson has a very good business, that is why we drive from Marshville N.C. to buy cars from them. I think I have saved alot of money over the years driving and getting my cars serviced at Harrelson. I recommend this dealership to the working people who want to save money and get good service with a new or used car. Harold More

I had a great overall experience with picking up my brand new Camry. Mon was very helpful and the sales people were extremely friendly. Jamie was also very helpful over the phone with answering my question new Camry. Mon was very helpful and the sales people were extremely friendly. Jamie was also very helpful over the phone with answering my questions and arranging for the pick up. Thank you to all of you for making this a great experience! More