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Toyota of North Austin - Service Center

Austin, TX

4.2
1,102 Reviews

1,102 Reviews of Toyota of North Austin - Service Center

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June 16, 2023

The advisor named Zsolt “Z” Lengyel is a very great guy in total, he was helpful & knew What information he was giving me. I really loved his service & recommend this amazing man. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zsolt “Z” Lengyel & Alvaro Perez
Jun 21, 2023 -

Toyota of North Austin responded

Hi Adriana, we are very happy to have provided you with such a positive experience!

June 15, 2023

Drop my vehicle for service five hours later I still hadn’t heard what the problems or what needed to be fixed. I called back I texted and no respond. I had to text another tech that’s helped me in the More

by perales.tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luckey. In service dept.
Jun 21, 2023 -

Toyota of North Austin responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Lauren Clarke Customer Relations Manager 512-323-1307 lclarke@toyotaofnorthaustin.com

June 14, 2023

Very helpful and fast! Service dept did not pressure me to buy anything I did not feel comfortable with. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zsolt
Jun 16, 2023 -

Toyota of North Austin responded

Thank you so much for your positive comments about Toyota of North Austin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2023

came in for service, attendant was relatively quick to engage and got one of the support mgrs to engage at the same time.. impressive. They found the problem, fixed this issue and get us out the door wit More

by jjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lucky
Jun 16, 2023 -

Toyota of North Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

Service was great as usual. I will be back for more of the great service. More

by vernonhadden43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
Jun 16, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 12, 2023

Everything was perfect! !! Walter is a great professional and was a good job, as always. Thanks More

by Fdelamano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Walter
Jun 16, 2023 -

Toyota of North Austin responded

Thank you for your kind words for Walter, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 12, 2023

So glad I bought the Platinum extended warranty for my Camry and the tire package. I have two new tires because of flats at no charge to me. Your car should be taken care of by the dealership. It is worth More

by Woodrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir
Jun 16, 2023 -

Toyota of North Austin responded

Hi Woodrow, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 12, 2023

Appears to have new Management and some new employees. Much better service experience. Thanks Bill F More

by Bill F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Zetka
Jun 16, 2023 -

Toyota of North Austin responded

Thank you for your positive review, Bill! We appreciate your business.

June 11, 2023

Every one there is welcoming and treat you like you belong even with out an appointment they hot us taken care of More

by Frog.egypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z in service
Jun 16, 2023 -

Toyota of North Austin responded

We're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We can't wait to see you again, have a great day.

June 09, 2023

Amazing ! I don’t need to wait long time there and the service is very fast ! More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
426996 Travis zetka
Jun 15, 2023 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

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