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Toyota of North Austin - Service Center

Austin, TX

4.2
1,100 Reviews

1,100 Reviews of Toyota of North Austin - Service Center

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July 25, 2023

This is the second time I have the same advisor, I believe his name is Lucky, he has very good customer service, and follows up when my vehicle is ready. More

by corinamorales8523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky
Jul 28, 2023 -

Toyota of North Austin responded

We're happy you found our staff to be so supportive during your experience here at Toyota of North Austin.

July 25, 2023

Service was quick professional ànd was on the road in less than an hour.Seth was such a nice young man tidy and polite a Pilar to society. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Davis
Jul 28, 2023 -

Toyota of North Austin responded

Matt, we are glad we could help!

July 25, 2023

Two lounges to wait in while car is getting work done. All the employees are nice. Reasonably priced in most repairs. I feel that they appreciate their customers. If my car has needed a few days I have re More

by f.onyebuchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

July 25, 2023

Toyota of north Austin is one of the best dealerships of Toyota.. great people and great service All the staff is very well trained and very friendly Much appreciated Thank you Toyota of North Austin Ke More

by sfact34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Brody Wixted, Olya Grynyshyn
Jul 28, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We look forward to your business with us again!

July 24, 2023

Friendly, and service was done very quickly. Hope the service was done properly. I probably will be back again. More

by Old Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only name I saw was Rocendo.
Jul 28, 2023 -

Toyota of North Austin responded

We're so happy we were able to help you out!

July 22, 2023

Great service. Quick turnaround. Friendly people. Comfortable setting. I’ll be back next time I need help. More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. J.
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 22, 2023

On time, nice service, good staff, take care all issues, clear communication, best service, no delay at all More

by Ravi Gopalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olya Grynyshyn
Aug 03, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 22, 2023

SLOPPY WORK- oil change left oil in engine cover, battery replacement left terminal cover off and terminals not sprayed with anti-corrosion compound, did not use backup battery to save settings, when changed More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rico got all fixed but work was sloppy
Nov 08, 2023 -

Toyota of North Austin responded

Thank you for speaking with us over the issues you described. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at 512-323-1355. Josie Easter, Customer Relations

July 22, 2023

They charged a lot of money just for engine diagnosed. They charged me $576.40 More

by Ghazikalim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Brady
3.0
This rating includes all reviews, with more weight given to recent reviews.
YK Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Humam Heet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Beckford
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlelle, David Hardy, Sergio Ballesteros, Julio Bernal, Aidan Casillas
Nov 20, 2023 -

Toyota of North Austin responded

Thank you for your visit. We could not find your name in our system and would like to know more about your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter, Service Customer Relations 512-323-1355 jeaster@toyotaofnorthaustin.com

July 21, 2023

Very streamlined and courteous service , the Advisor was easy to reach and clear about the maintenance needed. More

by michelepol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance advisor
Jul 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

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