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Toyota of North Austin - Service Center

Austin, TX

4.2
1,100 Reviews
Call Service Center (512) 458-2331

1,100 Reviews of Toyota of North Austin - Service Center

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August 18, 2023

The worst. Girl at service was only one attending to me and she did not even submit a case for my flat tire. I pay coverage for nails in my Michellin tires and More

by Lupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
Report | Print
August 18, 2023

Service getting better and better at Toyota of North Austin. Zsolt is a great service adviser, got me in and out quickly. More

by mikeconroytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zsolt
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 18, 2023

Everyone was great and helpful. Would recommend to anyone looking for a rental. Five stars. More

by karolyna4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hardy
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 16, 2023

Over staffed and inexperienced employees. They called and said my vehicle was ready . My wife dropped me off at the dealer and the vehicle was not ready . It was not even on the racks for More

by fidelortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olya Grynyshyn
Report | Print
Sep 11, 2023 -

Toyota of North Austin responded

Thank you for your feedback. I apologize that your recent visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide you with a complimentary oil change on your next visit. Please give me, Josie Easter, a call at 512-323-1355 so we can make things right.

August 16, 2023

Always very helpful and informative about my vehicle needs, both recommended and factory requirements. Been a happy customer since 2017 More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 16, 2023

Above and beyond service. Updates and open communication. Loren in the service dept.is awesome! More

by rangeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren in Service Dept
Report | Print
Aug 23, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 16, 2023

Fast service for maintenance , had me in and out in under 30 minutes. Definitely will come back to this location. More

by Jjrashid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

August 15, 2023

Excellent service, Krishana Matthews was very polite and provided excellent customer service despite being a very busy day. She’s very professional. More

by jv.ventura512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishana Matthews
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 15, 2023

The service was handle in a professional manner, and service Adviisor was very helpful during this time. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Clarke
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 14, 2023

Visiting from Brownsville, this dealership made my tire problem disappear. Patient, answered all my questions and the wait was minimal. All without an appointment! I was very impressed. Thank you! P. S. I More

by aritabonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JARED JONES
Report | Print
Aug 24, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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