Toyota of North Austin

Best car-buying experience yet Straight-forward, efficient purchase of new Camry with great safety features and technology. It was a pleasure to work with sales and finance staff, a Straight-forward, efficient purchase of new Camry with great safety features and technology. It was a pleasure to work with sales and finance staff, and to strike the gong when the sale was completed. More

Excellent service and support -- also after the purchase! I had the great pleasure of working with Malia (with the additional support of the branch manager Eric) to purchase a used 2016 Toyota Corolla. A I had the great pleasure of working with Malia (with the additional support of the branch manager Eric) to purchase a used 2016 Toyota Corolla. After personally assisting me with inspecting and test-driving numerous vehicles, we found what I think was the very best deal for my budget. Malia was also very patient, insightful, and a huge help finalizing all the financing and insurance details with my bank. I would recommend Malia and the Charles Maud dealership in north Austin to everyone looking for a new or used Toyota. More

Quick service, very professional. I thought you were going to rotate the tires. I'm not sure if it was done or not. Was it, or was it supposed to have been done???? I didn't ask I thought you were going to rotate the tires. I'm not sure if it was done or not. Was it, or was it supposed to have been done???? I didn't ask for it, thought it was part of the service. More

Customer service Concerned about the up keep of customer's vehicles. l was very pleased. Did not take that long. I also liked the free drinks. Thanks. Concerned about the up keep of customer's vehicles. l was very pleased. Did not take that long. I also liked the free drinks. Thanks. More

Everything fine Good personal service which is what I expect from a Toyota dealer. This is one of the reasons why this is the third Toyota we have owned. Good personal service which is what I expect from a Toyota dealer. This is one of the reasons why this is the third Toyota we have owned. More

Quick IN OUT Friendly Service I took my car in for the first 20k mile service checkup. I used their online scheduling system to reserve a time slot. There were already a lot of car I took my car in for the first 20k mile service checkup. I used their online scheduling system to reserve a time slot. There were already a lot of cars ahead of me when I arrived, but a service writer was walking up to each car in line and writing up the necessary paperwork. He gave me his business card and asked for my cell number to call me when the car was finished. That let me go to the customer lounge rather than sitting in my car, waiting for the line to move. I was told the maintenance would take about an hour and a half, so I was surprised when the service writer came to the lounge and told me my car was finished in just a half-hour!. He went over the service checklist with me and booked my next scheduled visit without any upselling or xx. The cashiers were pleasant and quick (there was no charge for this visit). My wife has a Toyota that was bought at and serviced by another dealer. Every time she goes she complains about the indifference and take-it-or-leave it attitude of their service staff. Charles Maund is tops in sales and service. More

Easy as Truck Goes Appointment - Easy Examining options for truck purchase - Easy Selecting the truck wanted - Easy Negotiating fair truck price - Easy Getting paper Appointment - Easy Examining options for truck purchase - Easy Selecting the truck wanted - Easy Negotiating fair truck price - Easy Getting paperwork done - Easy Trading-in my truck for fair price -Easy Picking up my new truck ready to go - Easy More

Well handled Three of four recalls handled as well as oil change and tire rotation in 2 hours. All well done, as usual. Friendly personnel all around. Three of four recalls handled as well as oil change and tire rotation in 2 hours. All well done, as usual. Friendly personnel all around. More

Exceptional Service I'm reminded each time I get service on my car why I'm a Toyota owner. One of the main reasons I forget is simply because I'm rarely there which is wh I'm reminded each time I get service on my car why I'm a Toyota owner. One of the main reasons I forget is simply because I'm rarely there which is why I own two Toyota's. When I do go in for maintenance, the experience is always the same. I'm greeted with a smile and a willingness along with the urgency and to address why I'm there and the importance of getting me back on the road in a timely fashion. I recently went in with some rattling noise coming from the engine bay. I was assured the issue could be resolved if duplicated. The Shop Foreman "Tim" rode along with me and I instantly felt as if Tim was more concerned with the rattle than I was and reassured me he would fix the problem. Turned out to be a simple heat shield that was repaired and ready for pick up the very next day at a very affordable price! I love my Toyota but more importantly love the people that keep it running perfect. More

in and out in less than 2 hours and no BS I called from out of town to get a price quote and told Mr. Brady there I would be there to visit my daughter and not to spend all day at a car deale I called from out of town to get a price quote and told Mr. Brady there I would be there to visit my daughter and not to spend all day at a car dealer. He beat the local dealer by quite a bit and what he said was what I got William Kelly More