Toyota of Naperville

Justin Buck was very personable, polite and just great to work with. He was everything that you could hope for in a sales person - definitely not pushy, explaining everything in detail and didn't mind when w work with. He was everything that you could hope for in a sales person - definitely not pushy, explaining everything in detail and didn't mind when we asked if we could take the car out for a second test drive. We are very happy that he was recommended to us and hope to recommend him to those we know who are in the market for a Toyota or any car for that matter! More

This is another car my family has bought from Jacob and will only buy from Jacob because he is cares about is customers needs, he works for you. Jacob is a honest family man, he doesn't push you into buyin will only buy from Jacob because he is cares about is customers needs, he works for you. Jacob is a honest family man, he doesn't push you into buying anything. Thank you Jacob! More

We came in to test drive a Toyota Prius for comparison against a Ford c max. We weren't expecting anything but an evening Window shopping. Based on advertised prices, we were going to buy at a different d against a Ford c max. We weren't expecting anything but an evening Window shopping. Based on advertised prices, we were going to buy at a different dealer, but then we meet Kareem. He had no problem letting us test drive. After the test drive we knew we wanted to buy, and explained to him that we were looking fora specific color and that a different dealer not only had the color we wanted but also at the price we wanted to pay. He them found out that they did have the exact car we wanted and didn't hesitate to help us out by talking to his manager. They came close enough to the price we wanted that we made the deal. More

Jose Rivera was my salesman. I am a senior citizen and Jose Rivera was my salesman. I am a senior citizen and the last car I purchased was 1993. The technology is new to me. I cannot begin to tell you Jose Rivera was my salesman. I am a senior citizen and the last car I purchased was 1993. The technology is new to me. I cannot begin to tell you the patience and understanding this young man showed me. His knowledge of the vehicles were amazing. He is the reason I left with a 2013 Prius Hybrid. He was the best! More

As I stated above, I dealt mainly with Matt George. He was the salesman and an excellent one at that. I like dealing with Matt, because he let you select what you wanted and not what he thought you should was the salesman and an excellent one at that. I like dealing with Matt, because he let you select what you wanted and not what he thought you should have. When I went into Toyota of Naperville, I knew exactly what I wanted, and got exactly that at an excellent price. Even though Shannon Garofalo was the internet person for email exchange and not the direct salesperson, she obtained all of the information concerning the car that I was looking for prior to the sale and answered or got answers for my concerns prior to my visit to Toyota of Naperville and her efforts are appreciated. There was also a lady that I talked to concerning sales of optional equipment and I can't remember her name, but she was a great person to deal with also. The final person that I dealt with was a fellow named Gary Jaros. He handled car payments, sales tax, and any other financial matters. Gary really knew his business and was a great person to deal with too. Overall, Toyota of Naperville is a good place to do business. The areas where discussions between buyers and sales people occur have adequate privacy, so all of your personal information doesn't get broadcast to everybody else. Also, the sales people there act like they want to do business with you by asking if they can help you as you enter the front door of the dealership. That's important to me because I visited some other dealerships where the sales people would not even talk to you or even ask you if they could help you. With those types of dealers I just walked in and walked out. Anyway, Toyota of Naperville is a very good place and I would go there again when I need another car. More

Matt did a wonderful job in helping us select our new Prius. He was very informed of the product and had a great personality that made the experience pleasant. Prius. He was very informed of the product and had a great personality that made the experience pleasant. More

I have purchased 8 new Toyota's in the last 10 years! I have never had such an easy and friendly experience at any Toyota dealership! Dave was very outgoing and made my wife and son very comfortable. H I have never had such an easy and friendly experience at any Toyota dealership! Dave was very outgoing and made my wife and son very comfortable. He did not rush us in making a decision and made it very clear that he worked for me. His follow up on a minor blemish on the car was fantastic. I WILL purchase another vehicle off Dave and Naperville Toyota when the times comes for a new car. Dave, I'm still awaiting my "Steak" dinner!!! Bill Morrow More

My husband and I went to Toyota of Naperville to get an oil change for his Tundra. Our plan was to look at Rav4 while we were there. Kris Kosinsinki asked if he could help and help he did!! We walked out oil change for his Tundra. Our plan was to look at Rav4 while we were there. Kris Kosinsinki asked if he could help and help he did!! We walked out of the dealership proud new owners of a Rav4. Kris was courteous, helpful and very knowledgeable. WE would certainly contact Kris if we are in the market for another new car. Kris sent us to David Castellanos who finalized our purchase, Thank you Kris and David. More

Dwight worked expeditiously to get us quickly to a sale. I think I got a great value for my trade-in and I felt they tried very hard to be equitable and fair to me. I think I got a great value for my trade-in and I felt they tried very hard to be equitable and fair to me. More

Harvey Nyien made my new Matrix purchase easy.I was treated in a courteous and friendly manner.I had not planned on buying a new Matrix that day,but I saw what I liked and the rest is history.I felt th treated in a courteous and friendly manner.I had not planned on buying a new Matrix that day,but I saw what I liked and the rest is history.I felt that I received a fair trade-in price for my used Matrix.This is the second Matrix that I have purchased from this dealership.I will continue to return to Toyota of Naperville as the staff takes all the stress out of buying a new car.Kudos to Harvey,the rest of the sales staff and the service department. Ron Detmer More