Toyota of Naperville

A neighbor had recommended the Toyota of Naperville to us and now I know why. I was hesitant at the beginning since we live in Tinley Park and it was a drive to go up to Naperville to buy an SUV given the f and now I know why. I was hesitant at the beginning since we live in Tinley Park and it was a drive to go up to Naperville to buy an SUV given the fact that we have a few Toyota dealerships closer to our area. I had gone up to Naperville the week before to check on the SUVs and Dwight greeted me and my 9 year old when we walked in. Even though I explained to Dwight that I am not buying anything at that time, he still showed me the SUV we had in mind and gave me all the information on all the different upgrades that each model had. He was very professional, personable and had a calm and relaxing personality that made you feel very comfortable. He answered all my questions. It was so refreshing to talk to a sales person and not feel so pressured and uncomfortable. He followed up with a phone call a few days later asking if I had any questions that he can answer for us in regards to the SUV. My husband and I went back to see Dwight yesterday and are now the proud owners of another Highlander. I will definitely recommend working with Dwight and that dealership. It was really a great experience and I would purchase from them again. More

The most pleasurable car buying experience...... ever. Am sold on Naperville Toyota and don't need to look any further for outstanding sales and service. Customer service is truly exceptional!! Am sold on Naperville Toyota and don't need to look any further for outstanding sales and service. Customer service is truly exceptional!! More

My family came into Toyota hoping to buy a new car. He was very friendly and co-operative and easy to talk to. He ended up getting us a great deal on a new camry, and he is very qualified for his position was very friendly and co-operative and easy to talk to. He ended up getting us a great deal on a new camry, and he is very qualified for his position. More

My husband and I have been big Toyota fans over the years. We started out with a Camry and have had a Previa, Sequoia, and two other new Camrys. We wouldn't keep coming back if the service wasn't s years. We started out with a Camry and have had a Previa, Sequoia, and two other new Camrys. We wouldn't keep coming back if the service wasn't superb. We have always been thrilled with the reliability of our Toyotas. Great place to buy a family car that will keep you safe! Karen and Joe More

me and my husband was passing by the dealership. approached us and talked about the car we wanted. he's easy to talk to. very friendly and accommodating.. very highly recommended. approached us and talked about the car we wanted. he's easy to talk to. very friendly and accommodating.. very highly recommended. More

Brian was knowledgeable, patient, friendly and made me feel that I was a priority for him. He actually sold me 2 cars six weeks apart. I would most definitely recommend him to anyone! feel that I was a priority for him. He actually sold me 2 cars six weeks apart. I would most definitely recommend him to anyone! More

straightforward, no hassle, no bait and switch or hidden fees. Helpful staffs willing to explain everything. Went there even though they're not the closest dealer, never regretted it. fees. Helpful staffs willing to explain everything. Went there even though they're not the closest dealer, never regretted it. More

We have worked with Justin in the past years and we bought our camry from him in 2011. We feel very good about his care of the customer so that we go back to him and bought our 2nd car - Sienna this pa bought our camry from him in 2011. We feel very good about his care of the customer so that we go back to him and bought our 2nd car - Sienna this past Saturday. We wish him to continue success in serving the customers so that both the Toyota Naperville and the customers can get benefit from this loyal relationship. Lin Zhang 434.249.4678 More

Overall very friendly service. I would recommend Kareem to others who are interested in buying a car. Only thing I had problem was getting a good deal on my trade. I will go to him for any future assistanc to others who are interested in buying a car. Only thing I had problem was getting a good deal on my trade. I will go to him for any future assistance. Thank you, Thomas P More

My wife and I worked initially with Harvey and then returned about two weeks later and worked with Bill because Harvey was on vacation. Both Bill and Harvey were extremely knowledgeable and friendly, returned about two weeks later and worked with Bill because Harvey was on vacation. Both Bill and Harvey were extremely knowledgeable and friendly, but seemed to know when to leave us alone and when to offer unsolicited information. They never applied any pressure - no hard sell - which we truly appreciated. The only negative part of the experience for us was during the finalizing the deal stage. If you feel it is important to try to sell things like extra protection packages and coverages/warranties that should be brought up before the final price and negotiations are completed. It is kind of a sleazy bate and switch type tactic to get someone to agree to a price and then try to pressure them into buying extras after the fact that may push the overall deal over someones price comfort range. The method that Dave in particular used and the pressure he applied trying to 'guilt' me into buying some of the extras was a bit of a turn off. Again overall, very happy with the experience and the product. The final steps could simply be handled in a little more upfront fashion in my opinion. More