Toyota of Naperville

Brian McGinely was a pleasure to work with. He made me feel completely at ease from the moment I started working with him. Toyota of Naperville does a great job with their customers and I will definitely feel completely at ease from the moment I started working with him. Toyota of Naperville does a great job with their customers and I will definitely be coming back here when I am ready to buy a new car (hopefully not anytime too soon!). Thank you. More

From the time we walked in the door my wife and I felt good about the dealership. Russ approached us and talked about what we wanted to see. We had a pretty good idea of the model and options that would s good about the dealership. Russ approached us and talked about what we wanted to see. We had a pretty good idea of the model and options that would suit us. Russ showed us several cars and we ended up purchasing a 2012 Prius V that had 7800 miles on it. Every thing from the car selection, trade-in, aftermarket work, and follow-up by Russ and other staff was excellent. Given our overall experience we are pleased and would recommend Russ and Toyota of naperville. Thanks to everyone for their help and support. More

Russ was was very helpful in showing me the car, explaining all the features and packages. He ensured that I got the best price possible and even mentioned some rebates that he released I was eligib explaining all the features and packages. He ensured that I got the best price possible and even mentioned some rebates that he released I was eligible for during our conversation. His courteous behavior, knowledge of the product and procedure and just the overall interaction compelled me to get the vehicle on the spot and not wait till a later date, as I was planning to do. He listened to my needs and what I was able to spend and negotiated a very reasonable price. He even stayed a little late past his shift to ensure that all the paper work was done and that my vehicle was prepared to take home that night. Since the purchase, he has contacted me several times to ensure that I am satisfied and there aren't any new problems that arose. My experience with Toyota of Naperville was very pleasant and I would recommend this dealership to everyone who wants a reliable car and great customer service. More

Dana is very friendly Toyota sales person. He worked two days with me. His hep was great on the selection and the decision of buying the Toyota Venza. Thank you Dana.... days with me. His hep was great on the selection and the decision of buying the Toyota Venza. Thank you Dana.... More

Set up an appointment with Dave Zidlicky, throught the internet. Spent time test driving three toyota models and asking a million questions, no I never met Dave before. Dave had the answer to everything internet. Spent time test driving three toyota models and asking a million questions, no I never met Dave before. Dave had the answer to everything I asked about the cars and the dealership. He was both patient and friendly during our two hour meeting, (considering he was dealing with me this in itself was an event). Yes I did wind up buying a new Toyota Camray SE that day. Yes I would recommend Dave to anyone who is looking to buy a new toyota. Yes, it was a pleasant experience not like what I expected to encounter. Bill C More

Tim O'Connell was great! I walked into the Toyota dealership looking for a reliable car with a good price tag and I was able to find what I needed right away. Tim was very approachable and knowledgea dealership looking for a reliable car with a good price tag and I was able to find what I needed right away. Tim was very approachable and knowledgeable in answering all of my first time buying questions. He always returned phone calls right away and I really felt like he wanted to help me find the best car/deal for my situation. I would definitely recommend going to this dealership and asking for Tim. It was a great experience overall and my family is already looking for a new Toyota. More

Kareem was great and the experience overall was positive. Ulises got involved when we couldn't come to an agreement and decided to put on the "Hard Sell". This came across as cliche and desperate, but Kare Ulises got involved when we couldn't come to an agreement and decided to put on the "Hard Sell". This came across as cliche and desperate, but Kareem's legit tone and laid-back nature ultimately closed the deal. More

Tim was great to work with. He kept in contact without being "pushy" or treating me like " a girl who didn't know anything." He was very patient while waiting for my down payment to come in and did every being "pushy" or treating me like " a girl who didn't know anything." He was very patient while waiting for my down payment to come in and did everything he could to enable me to get exactly the car I wanted. As far as I'm concerned he went above and beyond and I highly recommend him! I have already told all my friends about the great service I received with him. Dave in finance also worked very hard and put up with a lot of extra paperwork to get me financed with the best deal possible. If it were not for these two employees, Toyota of Naperville would not have one VERY satisfied and happy customer. More

Dana and everyone at the Toyota of Naperville was very accomadating and helpful. We visited with our two small children and in one night we purchased our new car. The play areas for our children were mu accomadating and helpful. We visited with our two small children and in one night we purchased our new car. The play areas for our children were much appreciated. More

Before coming in to purchase the vehicle of my choice Kareem helped me over the phone with deciding on a vehicle that would best suit my needs. With his assistance, my online experience was helpful and Kareem helped me over the phone with deciding on a vehicle that would best suit my needs. With his assistance, my online experience was helpful and key to me making the trip to purchase a vehicle. Kareem made sure I was comfortable and had the best experience in purchasing a new vehicle. More