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Toyota of Naperville
Naperville, IL
9,459 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 9,459 reviews
May 11, 2026
Great experience working with everyone at the dealership, especially Jake H. The process was clear, and not rushed. especially Jake H. The process was clear, and not rushed. More
by DT
May 11, 2026
Responsive, friendly and reliable. Pleasure to work with. Would highly recommend to others. Added word Pleasure to work with. Would highly recommend to others. Added word More
by sdeering182
Employees Worked With
May 11, 2026
Everyone from Barb, to Tim to Eddie were very helpful. They made the tradein/purchase transaction easy. They made the tradein/purchase transaction easy. More
by Antonia
Employees Worked With
May 10, 2026
We really appreciated our salesman, Harvey, who was exceptionally kind and helpful while we bought our used Toyota. It was a smooth, professional process with no pressure, and we love that the car is G exceptionally kind and helpful while we bought our used Toyota. It was a smooth, professional process with no pressure, and we love that the car is Gold Certified. The dealership even followed up with us afterward to make sure we were completely satisfied. More
by mrou
Employees Worked With
May 09, 2026
We went into Toyota Naperville this weekend to look into a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Hig a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Highly recommend both Toyota and Kyle. All around great service. More
by Micah
May 09, 2026
Kyle Lackner at Toyota of Naperville treated us like royalty. From the second we walked in the door, we were cared for. He made us chai, listened to our needs and questions, even offered to let us bring royalty. From the second we walked in the door, we were cared for. He made us chai, listened to our needs and questions, even offered to let us bring the truck up to the lift so we could see the underneath. We bought same day, and were taken care of start to finish. If you stop in, Kyle is the guy! More
by JAS.SUNDBERG25
Employees Worked With
Kyle Lackner
May 09, 2026
The process was very easy and really good customer service. I highly recommend Edgar, he made the experience very enjoyable. service. I highly recommend Edgar, he made the experience very enjoyable. More
by brandonalcantar1127
Employees Worked With
May 09, 2026
Straight forward. Easy to work with on the transaction and threw in a key chain Easy to work with on the transaction and threw in a key chain More
by steves
Employees Worked With
May 08, 2026
Jake was very pleasant to work with. I appreciated that he did not try to upsell me after I told him I didn’t want all the bells and whistles. I appreciated that he did not try to upsell me after I told him I didn’t want all the bells and whistles. More
by Alcotter
Employees Worked With
May 08, 2026
Sincerely interested in helping with our needs and desires. Very.patient and listens well. Became a partner in our quest for a car. desires. Very.patient and listens well. Became a partner in our quest for a car. More
by ptrab1020
