Toyota of Muncie

My experience with this dealership was a bit of a nightmare. After taking a day off (that was after taking to them 3 days before and being told everything was fine), I found NOTHING was going anywher nightmare. After taking a day off (that was after taking to them 3 days before and being told everything was fine), I found NOTHING was going anywhere. First, I was told over that phone conversation that I was approved with no money down. When I got there, they told me that they not only needed a co-signer but also a very large downpayment. Not to mention the interest rate was 7.99%. I was even told that someone from this dealer had just called the day before to let me know that things had changed but there were no any messages or records on my cell phone at all. (another big fat lie right to my face!). I do not recommend anyone bother to even stop at this dealer. Not only will you not get the payments, cars or price that you talked about but they will have no problems telling you lies just to get you there. They will even lie about the cars they have to get you in the door. The whole purchasing experience was so emotional draining. I can’t tell you how many salespersons or managers came out and talked to me. They are all dishonest. Potential car shoppers beware!!! More

I bought a used 2006 Toyota Highlander a week ago from a very reputable dealer in Michigan. The SUV was given a comprehensive examination and nothing was wrong. Upon driving through central Indiana, my p very reputable dealer in Michigan. The SUV was given a comprehensive examination and nothing was wrong. Upon driving through central Indiana, my passenger headlight went out. I called Toyota Scion of Muncie to schedule a quick service check, and was told that it would be $45.00. I brought the car in, they looked it over, and told me that wiring was corroded, had heated up, and caused several hundred dollars worth of damage to surrounding parts, all of which would need to be ordered and replaced. I called my dealer in Michigan, explained the situation, and asked for their opinion. They told me that the diagnosis was completely bogus and that they would take care of it free of charge. Of course, Toyota of Muncie still wanted me to fork over $85.00 to look at the headlight. So I brought the car back to Michigan and my dealer looked it over. What was wrong? a loose connection to the headlight. No corroded wires. No burnt parts. Just one loose wire. I'm calling Toyota Scion of Muncie for a complete refund. Oh, and I'm also calling Toyota Corporate. More