Toyota of Muncie

Reddie was amazing to work with. We went to several different places but Reddie was the only one who would deal with me. He always had a answer ,in a way i could understand, to all the questions that I different places but Reddie was the only one who would deal with me. He always had a answer ,in a way i could understand, to all the questions that I asked. If anyone is looking for a car i recommend Reddie. Thanks Reddie!!! More

My experience with Toyota of Muncie has been excellent. Beginning with the purchase of my new Camry a year ago, my sales associate Peggy Keller was great in trying to help me find the right vehicle. Every Beginning with the purchase of my new Camry a year ago, my sales associate Peggy Keller was great in trying to help me find the right vehicle. Everything was handled very professionally and explained to me in detail. Approximately a year later I experienced a problem with my car not starting. I called Toyota, talked to Peggy, and then after having my car jump started, brought it in to Toyota. After looking it over top to bottom, they could not find a good reason for it not starting. They charged the battery up and told me to call if I had anymore problems. A week later, again my car would not start. I called Peggy at Toyota. This time she sent someone over to jump start my car, then they followed me to the dealership. At that time, they took me to work while they worked on my car again. This time with the same result, no reason for the battery to be dead. After discussion with the manager, Peggy got permission to install a new battery into my car even though they could not ascertain that it was the problem. The car has been running fine ever since. I appreciate Peggy's and the Toyota staff's willingness to go above and beyond to satisfy a customer. More

Reddy helped me out on a car for my daughter who was financially challenged. he got a deal done within her budget and was very happy with the way she was treated. did not feel like just another person b financially challenged. he got a deal done within her budget and was very happy with the way she was treated. did not feel like just another person but special because of his time and care he took with her. More

The Toyota dealership of Muncie cannot be beat, in my opinion. Their customer service is outstanding, the quality of service is great, and any concerns I have about my car is always addressed promptly a opinion. Their customer service is outstanding, the quality of service is great, and any concerns I have about my car is always addressed promptly and taken care of. I have taken my Toyota to this dealership for a long time and would not take it any other place. The prices are reasonable as well, which is important for my budget. It rates #1 in my book. More

Dealership made several phone calls after the purchase to make sure I liked the car and everything was going well. I was given a tour of the service dept so I would know where to go and what to expect. I f make sure I liked the car and everything was going well. I was given a tour of the service dept so I would know where to go and what to expect. I felt the price was very fair. I would recommend this dealership to others. More

I was looking for a car or truck for my son. I had a truck to trade. Jason was very helpful. He found a sutible truck at a good price plus a good price for the trade in. I have also had several opportun truck to trade. Jason was very helpful. He found a sutible truck at a good price plus a good price for the trade in. I have also had several opportunities to do buisness with Toyota of Muncie and have had enjoyed the experance everytime and will gladly recommend them to anyone looking for a automoble. More

I bought my new Camry hybrid last summer from Geoff Cook and I love it! ( Prior to that,I had an Infinity I30 for about 10 years.) I have had the Camry in recently for the tire pressure light being on. I h and I love it! ( Prior to that,I had an Infinity I30 for about 10 years.) I have had the Camry in recently for the tire pressure light being on. I have had it in a few times for extras, e.g. the special paint coating, and the side panels. Each time I was in, EVERYONE treated with respect, and courtesy. And, Geoff always makes it a point to come and say hello to me. I can't say enough about the community support that Jeff and Melissa Daniels provide. They go WAY beyond for community /church projects. Muncie is certainly the winner with the Daniels and their agency here! More

My daughter and I went to see Reddie for her to buy her first car. She had very little credit, but what she had was good. She was having trouble with other dealers wanting to take the time to deal with h first car. She had very little credit, but what she had was good. She was having trouble with other dealers wanting to take the time to deal with her. Reddie and the rest of the Toyota team went to work and helped to put her in the (nice, used) car that she wanted. I was very impressed with the time they took to listen to what she wanted and make sure that she walked away with the car in her name and no co-signors. I would highly recommend Reddie and the rest of the Toyota team to anyone looking for a new or used vehicle. More

I have purchased 2 vehicles from this dealership - a 2010 Rav4 and a 2011 Camry. Both times I worked with Geoff Cook as my sales representative and I have to say the service was extraordinary. I was prev Rav4 and a 2011 Camry. Both times I worked with Geoff Cook as my sales representative and I have to say the service was extraordinary. I was previously a client of another dealership in Muncie, Indiana and had been for years. When it came time for me to look for a new car, I just had to give Toyota of Muncie a shot. The reputation that they have built in East Central Indiana for their service and community involvement is second to none. I looked at the other dealership first and then visited Toyota - it was a night and day difference. From the moment you arrive at the dealership and are promptly greeted by someone who holds the door open for you, to the superb cleanliness of the facilities, all the way to them pulling around your new car into the showroom - every last detail is thought through. I must also say that the follow-up has been great. I've received phone calls, letters, emails, etc. all from representatives making sure that I had a great experience. They really have gone above and beyond to take care of me. The bottom line is that you can find good cars and good deals at most car dealerships. In today's world, it's the little things that make a big difference. This dealership not only offers high quality cars and good deals - but they hit a home run when it comes to the finer details. If you want to feel like you are taken care of when it comes to one of the bigger purchases in life, you will choose Toyota of Muncie. It's really that simple. More

My experience at Toyota of Muncie was great! I was very impressed with the friendliness and helpfulness of the staff members. Each time I visited the dealership someone was there to open the door and gree impressed with the friendliness and helpfulness of the staff members. Each time I visited the dealership someone was there to open the door and greet me with a smile. I went in unsure of what I wanted, but Preston answered all my questions and allowed me to test drive several vehicles. I was at the dealership multiple days and never felt pressured by the sales staff to purchase that day. The college grad program with the special financing offers made the price great, too. I love my new Corolla, and would highly recommend Preston and the rest of the staff at Toyota of Muncie! More