3,665 Reviews of Toyota of Lancaster - Service Center
Didn't have to wait too long Staff is always friendly and helpful. Highly recommended A plus helpful. Highly recommended A plus More
The service folks are knowledgeable and clearly understand what is needed for my car . They do everything to make sure my car is fix right the first time. understand what is needed for my car . They do everything to make sure my car is fix right the first time. More
I spent about 7800$ on recent repairs and I ask for a free key ?? FOB but they wouldn't give it to me. I have been a loyal customer since 2010. I plans to buy a new Toyota truck ?? late summer. Perhaps I free key ?? FOB but they wouldn't give it to me. I have been a loyal customer since 2010. I plans to buy a new Toyota truck ?? late summer. Perhaps I look ?? else where ... ???? More
I got brakes replaced but they're still making noise when braking. I was told my car needed a replacement water pump, decided to get a second opinion from a trustworthy mechanic who told me that it's in good braking. I was told my car needed a replacement water pump, decided to get a second opinion from a trustworthy mechanic who told me that it's in good condition. Was also told that my tire had a nail, so I had it looked at from someone else. No nail in tire. I feel like I was being taken advantage of. Most likely won't come back. More
5 It can be difficult to trust dealerships, but Kiara was very kind, attentive, and honest. She made it a good experience. very kind, attentive, and honest. She made it a good experience. More
I remained at the dealership. Jose kept me informed of the progress and he let me know that they found some things that should be performed and gave me the option of having it don Jose kept me informed of the progress and he let me know that they found some things that should be performed and gave me the option of having it done and informed me that it was highly recommended, and the additional cost. He continued to keep me informed and came over to the waiting area to get me when the work was completed. He is an excellent representative of Toyota and the dealership. More