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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,665 Reviews

3,665 Reviews of Toyota of Lancaster - Service Center

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April 03, 2024

Toyota of Lancaster has always been very honest and reliable when servicing my vehicles. Also, very dependable. More

by grfrapp
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Apr 04, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

March 31, 2024

Arrived @ 7:30 for appointment to have crack in my windshield filled. The worker to do the job doesn't arrive until 10. Tawnya reschedule the appointment for 2:15 . I arrived but the worker had gone h More

by VANITA66
Recommend Dealer
No
Employees Worked With
Tawnya
Apr 01, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. I appreciate you bringing this to our attention. We will be sure to speak with all parties involved. Please let me know if you still need assistance. You can reach me at (661) 952-2103.

March 31, 2024

Excellent She is a very good Service Manager and Person I will take all my car to her she is excellent More

by JONNYALLEN39
Recommend Dealer
Yes
Employees Worked With
Chanin
Apr 01, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

March 31, 2024

The dealership and service people In Toyota of Lancaster is a great place to buy and take for car for service. I bought about 10 cars there already, I will continue to buy and bring my cars there. Thank you More

by JONNYALLEN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

March 31, 2024

Very knowledgeable technician and cars were done in the promised time We are happy with the service. More

by martharaiders
Recommend Dealer
Yes
Employees Worked With
MAX CHIOTTI
Apr 01, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path

March 30, 2024

Followed up with what they said that they were going to do And made our services a positive experience More

by jybroker
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
Apr 01, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 30, 2024

It was a smooth and customer friendly with outstanding services from the sales department to the finance department More

by jybroker
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
Apr 01, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 29, 2024

Love your customer service. Attentiveness to the customer Job was done when was told Respectful More

by B.REYES069
Recommend Dealer
Yes
Mar 29, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 28, 2024

He was to the point, and very courteous Love doing service with him , customer service is important More

by broberts61698
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 28, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 28, 2024

Normal good service With a willingness to do what is required The price for work is a little on the high side More

by baseballguy
Recommend Dealer
Yes
Employees Worked With
Do not remember
Mar 28, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon! Always be sure to check our website for coupons or discounts on the services needed.

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