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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.9
1,620 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,620 reviews

May 14, 2026

Superb. Everyone was super nice and very prompt. Place was clean. I worked with Ryan Dodge and he was lovely, no games, just service. More

by Eackerson220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Toyota of Kent responded

Eackerson220, we truly appreciate your wonderful feedback! We're so glad to hear everyone was friendly, prompt, and made your experience such a positive one. It’s great to know Ryan Dodge provided straightforward, no-pressure service while making you feel well taken care of!

May 13, 2026

Customer friendly! Many choices to choose, Cars, , SUVs, colors and options. Highly recommend this dealership. More

by Appel.Sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Toyota of Kent responded

Appel.Sally, thank you for the great feedback! We’re so happy to hear you enjoyed the wide selection of vehicles, trims, colors, and options available. Helping customers find exactly what fits their needs is what we strive for every day. We truly appreciate your recommendation and your support of Toyota of Kent!

May 12, 2026

Gary and Toyota of Kent were fantastic to work with. No nonsense, attentive, prompt responses, and personable. I’ve purchased many cars over the last few decades and I can honestly say this was the bes More

by KevinK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Toyota of Kent responded

KevinK, thank you for the fantastic review! We’re so glad to hear that Gary and the team at Toyota of Kent delivered such a smooth, straightforward, and personable experience for you. Hearing that this was the best car-buying experience you’ve had in decades truly means a lot to us. We appreciate your trust and look forward to being here for you again whenever you need us!

May 12, 2026

I had a very pleasant experience dealing with the dealer. It was a pleasure going along either them. More

by Toorin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Toyota of Kent responded

Toorin, thank you for sharing your experience! We’re so glad to hear everything went smoothly and that working with our team was a pleasure for you. Creating a pleasant, easy process is exactly what we aim for every time. We truly appreciate your kind words and your support of Toyota of Kent!

May 12, 2026

I would see Clayton for any future car buying experience and that says it all! More

by Venus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Toyota of Kent responded

Venus, thank you for the wonderful feedback! Hearing that you would choose Clayton again for any future car-buying experience truly says everything. We’re thrilled he made such a lasting impression and provided the level of service you deserve. We sincerely appreciate your trust in Toyota of Kent and look forward to helping you again whenever the time comes for your next vehicle!

May 12, 2026

Mike was great, informative, professional, and knowledgeable. The team at Toyota of Kent made car buying a good experience. More

by Lyndia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 21, 2026 -

Toyota of Kent responded

Lyndia, thank you for the wonderful feedback! We’re so glad to hear that Mike was informative, professional, and knowledgeable throughout your experience. Buying a vehicle should feel exciting and stress-free, and we’re happy our team helped make that happen for you. Enjoy the rest of your week!

May 09, 2026

Rebecca was a great sales associate! She made the process very easy & was extremely nice/helpful!! More

by laurenb9213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Sotos
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May 20, 2026 -

Toyota of Kent responded

laurenb9213, thank you for the wonderful feedback! We’re so glad to hear that Rebecca Sotos made your car-buying experience easy and enjoyable. Her kindness and helpfulness truly make a difference, and we’re happy she took great care of you throughout the process. We appreciate you taking the time to share your experience and look forward to seeing you again in the future at Toyota of Kent!

May 08, 2026

Mike was nothing but first class during the initial steps through delivery. He was very detailed on operation of the vehicle during our test drive, and was very thorough after purchase and pick-up. Glad he w More

by Jimbaseball45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Danielle
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May 16, 2026 -

Toyota of Kent responded

Jimbaseball45, thank you; we truly appreciate you taking the time to share such a detailed experience! We're thrilled to hear Mike provided first-class service from the very beginning through delivery and took the time to thoroughly walk you through all the features of your new vehicle. It’s great to know his attention to detail made you feel comfortable and confident every step of the way. We also appreciate your kind words about Matt, Alex, and the rest of our team. We're so glad everyone worked together to make the process smooth, friendly, and enjoyable for you. Congratulations on your new vehicle—we love hearing that the color exceeded your expectations even more in person!

May 08, 2026

Ashley & Mike absolutely the best dynamic duo I have EVER worked with. They made the impossible possible today. 10/10 recommend and I will never do business with anyone else. More

by JENIFERC26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 16, 2026 -

Toyota of Kent responded

JENIFERC26, we truly appreciate your amazing feedback! We're thrilled to hear Ashley and Mike made such an incredible impression and worked together to make the impossible possible for you. It means so much to know you’d recommend us so highly and plan to continue doing business with our team. Thank you for being part of the Toyota of Kent family!

May 05, 2026

The entire Toyota of Kent team is excellent to work with! Employees from every department, sales, marketing, finance, service and rental are friendly, knowledgeable and very customer focused. My experience More

by mdhlaker768
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Toyota of Kent responded

mdhlaker768, thank you so much, Mike, for your incredibly kind words and continued trust in our team! It truly means a lot to hear that you’ve had such consistently positive experiences across all of our departments. We’re especially grateful for your recognition of Anthony, Danielle, Gary, Ashley, John, Dan, and Don—your acknowledgment of their efforts speaks volumes, and we’ll be sure to share your feedback with each of them. Providing a professional, transparent, and customer-focused experience is always our goal, and it’s wonderful to know that has come through time and time again. We sincerely appreciate your recommendation and look forward to continuing to serve you for years to come!

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