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Toyota of Kent

Kent, OH

4.9
1,491 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,491 reviews

December 17, 2021

This was a smooth buying, financing, and delivery experience, and we were able to find the car we wanted. More

by EUGENEOBRIEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Very friendly staff that provided honest service and fixed my car as needed. They provided a fair quote and made sure my car was in working order. More

by ARANKIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Have taken care on any issues I have had with my truck. Because of the service department and the salesman, bought a second vehicle through them. More

by JAMESRFACIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young
December 17, 2021

We just purchased our second Highlander from Toyota of Kent. The service is exceptional and you always feel welcome and valued at their establishment. More

by TONI.RAVIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hamschumacker, Tiffany Lucas
December 17, 2021

Was concerned it did t say full synthetic oil on my receipt. I called and they said it was so I hope that’s correct. Service was fast and rep friendly. More

by MAGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

I brought cards and played with my friend while I waited for them to replace my sway bar end links. Nice waiting area. More

by LCAMPBE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the above worked with service don't remember her name
December 17, 2021

Justin was awesome at getting us a van at the price our family could afford! Thank you! More

by CEJK07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Tiffany Lucas
December 17, 2021

Friendly,knowledgeable, prompt, informative, and they don’t try to make their entire income off one person, meaning reasonably priced. Thanks 😊 More

by RBRINEHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
December 17, 2021

Excellent customer service!! Service manager keeps you informed of what is happening and what’s needed. Very quick service!! Fantastic maintenance records kept to know exactly what is needed on vehicle. More

by GRUMPYOLDMANLARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Very friendly and professional, they went out of their way to find a car for me More

by IRISBURNS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor k
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