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Toyota of Kent

Kent, OH

4.9
1,620 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,620 reviews

March 04, 2022

Had my oil changed. Fast and efficient. Also suggested new cabin filter. Showed me dirty one. 🤗 More

by SUESCHAETZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

the service is excellent, the waiting area is comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! More

by MSICIARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Grand
Mar 24, 2022 -

Toyota of Kent responded

Thank you so much for the amazing review. We really appreciate your feedback about us at Toyota of Kent. As for the chocolate chip cookies, we are also very upset with them being gone but we are hoping to get them back very soon!

March 04, 2022

Friendly and helpful. Would definitely return in the future. Justin was great and helpful as well. More

by COURTNEYBARNETT39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

A Toyota owner for @40 years, the quality, service and reliability has always been excellent! My last salesperson, Gary Latera, is conscientious, knowledgeable and helpful. The Kent location is very conve More

by SAND12363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Latera
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

I bought my car from Don Joesph Toyota in 2006. They, now Toyota of Kent, has done EVERY service to the us car and I can’t/won’t sell/trade it for anything. It runs like new and is rock solid becau More

by CHUCKLACHANCE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serivce department
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2022

All the people I dealt with at the Kent Toyota dealership were fast and efficient with paperwork and getting me on the road with my new truck. I would highly recommend this dealership. More

by SEKERAKTERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 03, 2022

I thought they should have at least washed my car and put some gas in it More

by DENNY626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Someone from our staff will be reaching out to you in the very near future.

Mar 24, 2022 -

DENNY626 responded

Ok thanks

March 03, 2022

Tom was great. He listened to what I was looking for, pulled options that fit my needs and found a car that day! Awesome team at Toyota Kent More

by KVUE90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Dale
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Toyota of Kent! We look forward to your next visit! Take care!

March 02, 2022

Most of the work was done over the phone that was really nice because of the distance I live from the dealership More

by JIMDESSENBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

March 01, 2022

This has always been my home town dealership, I know the mechanic and the service department More

by KLHAWKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Handshumacker
Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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