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Toyota of Kent
Kent, OH
1,491 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,491 reviews
January 01, 2022
The personnel are just as friendly as always but the service is slower now that there is a new owner. Paper work has changed also so I did not get a detailed report on the work done. service is slower now that there is a new owner. Paper work has changed also so I did not get a detailed report on the work done. More
by LKROEBKE
Verified CustomerEmployees Worked With
John in the service department and a woman who's name I don't remember
January 01, 2022
Always friendly, keeps me aware of any additional maintenance I may need on my vehicle. Great experience every time I come to the dealership. maintenance I may need on my vehicle. Great experience every time I come to the dealership. More
by HARWELL0
Employees Worked With
John Blazsik
January 01, 2022
service department seems to be very efficient and organized -- waiting room was also very comfortable organized -- waiting room was also very comfortable More
by SUEW.WALKER
Employees Worked With
December 30, 2021
Very friendly staff. But the whole “give you a terrible offer up front and go back & forth 5 times before giving you a significantly better offer” is so tiresome. offer up front and go back & forth 5 times before giving you a significantly better offer” is so tiresome. More
by EMW1018
December 29, 2021
Easy to work with, Toyota of Kent works for what you want. They make it happen. Tyler and Anthony are great people and make fora strong staff. Toyota of Kent is like family, my 4Runner was our 4th lease want. They make it happen. Tyler and Anthony are great people and make fora strong staff. Toyota of Kent is like family, my 4Runner was our 4th lease from them. My in-laws have leased 5 vehicles from this team. More
by SARAHLHOLLOWAY
December 28, 2021
I have used Don Joseph and now Toyota of Kent for the last 21 years. They are great folks and I have had exceptional service each time! last 21 years. They are great folks and I have had exceptional service each time! More
by BRIANREED516
Employees Worked With
Don Grand and John Blasik
December 26, 2021
What a great job you all did on my Truck and I was in and out in no time.Nice work! Thank you out in no time.Nice work! Thank you More
by MVIG
Employees Worked With
December 24, 2021
My wife & I would like to show our gratitude & appreciation to your dealership & especially to Ryan Dodge, the salesman that worked with us to purchase our new vehicle. Ryan was very helpful with appreciation to your dealership & especially to Ryan Dodge, the salesman that worked with us to purchase our new vehicle. Ryan was very helpful with helping us choose the vehicle that we purchased. He made buying a vehicle at your dealership so much more comfortable and easy. We are so happy with our purchase ❤. Thank you Toyota Of Kent, & especially, thank you Ryan !!! Merry Christmas to all of your employees and their families, & hopefully we all have a better & Happier New Year !!! More
by CAT22658
Employees Worked With
Ryan Dodge
