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Toyota of Hackensack
Hackensack, NJ
3,790 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,790 reviews
October 22, 2023
The whole process of buying the car took a long time - we were there for 2.5 hours - and we came in knowing which car we wanted to buy!!! The financing of this was cash, and there was no need for it to take were there for 2.5 hours - and we came in knowing which car we wanted to buy!!! The financing of this was cash, and there was no need for it to take as long as it did. More
by NANCIBONAR
Verified CustomerEmployees Worked With
Evan Sheckler
October 22, 2023
Everyone at Toyota of Hackensack was a pleasure to work with and was always very helpful. It was especially appreciated that I could get quotes on vehicles that were very clear and unchanging. That alone with and was always very helpful. It was especially appreciated that I could get quotes on vehicles that were very clear and unchanging. That alone is what made me choose to work with Toyota of Hackensack. More
by keithschnable
October 20, 2023
. I spent more than two hours for a simple periodic maintenance. I don't understand why it took so long. maintenance. I don't understand why it took so long. More
by MAHMUTARKOC
Employees Worked With
Other Employees :
Mallory Wesner, Mary Green
October 20, 2023
Good price and professional. Excellent communication! Everything was done online, email and text messages. I will contact Jeff again when I buy my next Toyota! Excellent communication! Everything was done online, email and text messages. I will contact Jeff again when I buy my next Toyota! More
by H W
Employees Worked With
October 19, 2023
Excellent service. Needed to get my car in immediately because the alternator was going. Took me same day. Had car back next day. Great service Needed to get my car in immediately because the alternator was going. Took me same day. Had car back next day. Great service More
by OREO8MATRIX
Employees Worked With
October 19, 2023
My expectations were meet and I enjoyed the customer service and the assistance I have gotten to aquire my new vehicle service and the assistance I have gotten to aquire my new vehicle More
by STANBORG
Employees Worked With
October 19, 2023
As usual, met with smiles and taken care of within a few minutes. The car was ready when promised and washed as a bonus minutes. The car was ready when promised and washed as a bonus More
by Frank A
Employees Worked With
Did not have any interaction with Bob Giordano! Taken care of by Dana in service dept.
October 18, 2023
Llegué a tiempo a la cita , para el cambio de aceite , y me atendieron de inmediato , recibieron mi información y en menos de una hora , mi carro ya estaba listo . Trabajo muy profesional . me atendieron de inmediato , recibieron mi información y en menos de una hora , mi carro ya estaba listo . Trabajo muy profesional . More
by Manuel
October 17, 2023
Great service, John excellent customer service, great service, I will go back if I need another car service, I will go back if I need another car More
by JUNO_BAO
Employees Worked With
October 16, 2023
Have been visiting Toyota Hackensack for over 17 years and they are excellent team over the years! and they are excellent team over the years! More
by ZEHLIM
Employees Worked With
