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Toyota of Hackensack

Hackensack, NJ

4.5
3,848 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,848 reviews

December 03, 2023

Paul is great he take good care of me when i come there he always treat me whit like a family member he is great thanks Paul More

by CJPCHIN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

excellent good service, friendly and responsible people, The waiting time was quite longer than I expected More

by BABE21_CHA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Friendly and knowledgeable staff, Oil & Filter change, tire rotation were all done expeditiously . As always, a good experience. More

by LENNYTEC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Susana
December 02, 2023

Zero Stress! The way buying a car should be. They’ve made me a customer for life. More

by JJFUZZ32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Everyone is always professional and considerate. They honored the appointment time, and I feel like I get in and out in a reasonable amount of time. More

by SCIENCEBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Everything checked out OK for free watranty oil change, etc. but there isn’t much personal attention. It took just over 100 minutes. More

by IRATOBERT
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
December 01, 2023

Had to bring car back and now my tire alarm is on. After tires were rotated More

by QUINCO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

excellent good service, great friendly and responsible people, The waiting time was sufficient to meet the objectives! More

by YERANY.AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
November 29, 2023

Very difficult time with my advisor. As always I needed an intervention from a suprvisor to get simple tasks accomplished. Very disappointing. I had to come back to Toyota as I got my More

by HILLARY.GARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Great service ,customer treat with great respect and everything explain very clear from all departments More

by FILSAIMEBRUNEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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