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Toyota of Gladstone

Gladstone, OR

4.9
9,196 Reviews
When it comes to dealerships, it's common for most people to feel intimidation and hesitation. With the stigma around car dealerships, it’s understandable. However, here at Toyota of Gladstone we make it a top priority to provide our customers with an experience of ease that is free of haggling, stress and confusion. We ensure that you are treated with respect and transparency, regardless of what you’re visiting us for. So when you’re in need of any auto services, feel comfortable visiting us from Portland, OR!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 9,196 reviews

August 06, 2019

Truck Trading Erik with his down to earth customer service made my experience very relaxing down to the test drive! Brian has a very friendly approach to talk the f More

by Jaykay0
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, Bryan Dowd
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much for this story. We are very happy to have you as a member of the Toyota of Gladstone family.

August 06, 2019

Superb customer service Thank you Zach McClure for your excellent service during my vehicle purchase and your continued support while I learn about all the bells and whistles More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hill, Zach McClure, Tasney McNew
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much Lois. We are so happy to have you as part of the Toyota of Gladstone family. Congrats on your trade up and please let us know if you need anything at all.

August 05, 2019

Aaron Waxenfelter is the only salesman we will work with. Since 2005 we have purchased multiple cars through Gladstone and Aaron Waxenfelter. We also are happy with the service department there. Aaron is alw More

by Cath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Garrett Griffith
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much for being such a loyal member of the Toyota of Gladstone family. We are so happy to have you and look forward to helping you again.

August 04, 2019

Comfortable buying experience Initially we had not planned to purchase from Toyota of Gladstone. However in the end I am glad we did. Each step of the buying process was handled in More

by PaulB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan
Aug 06, 2019 -

Toyota of Gladstone responded

Eric L will be so happy to learn that you had such a wonderful experience with us. We are so proud to have earned your business. Welcome to the Toyota of Gladstone family.

August 04, 2019

customer service Kenny Khzam responded to my request to program my new phone in my Toyota Avalon. He went far beyond that and set me up for hands free phone use. He More

by ralph123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this great story! We are so happy for you and appreciate you allowing us the opportunity to help. If you need anything at all please do not hesitate to reach out.

August 04, 2019

Aaron rocks! Aaron Waxenfelter was super great to work with. He broke down all the Tacoma models for me and knew all the differences between them. The whole proce More

by gabemopdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much Gabe! This is such a wonderful story and we are so happy for you. Congrats and welcome to the Toyota of Gladstone family.

August 03, 2019

Aaron was the best car salesman ever! No pressure! Knowledgeable and kind. If we ever get another car we’ll wait till summertime so we can have him be our sales guy. Just like dealing w More

by Karen Oregon City
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t even remember the other she
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much Karen! We are so happy for you. Please let us know if you need anything at all and welcome to the Toyota of Gladstone family.

August 03, 2019

Service and trust I just bought my first car from Gladstone Toyota. It was a terrific experience and I was pleasantly surprised to see Kenny Kazaam, who has sold mee s More

by horenbll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam, Eric Kalik
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much! What a wonderful story we are so happy that you took the drive to come and see us. Welcome to the Toyota of Gladstone family.

August 03, 2019

Aaron makes the buying process smooth We've purchased two cars with the help of Aaron Waxenfelter. He offered great choices, lots of info and he made the purchasing process super easy! Wil More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Aug 06, 2019 -

Toyota of Gladstone responded

Thank you so much Teresa! We are so grateful for your loyalty. Congratulations and please let us know if you need anything at all.

August 03, 2019

Aaron W. gentleman of sales Purchased our first Toyota from Aaron in 2011 and have purchased again. Will wait to work with him again should we need another new or used Toyota. He More

by louiseellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Aug 06, 2019 -

Toyota of Gladstone responded

What a sweet title for Aaron. It really does exemplify who he is as a person. Thank you so much for the opportunity and welcome to the Toyota of Gladstone family.

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