Toyota of Gladstone

Best Car Buying Experience Ever! Our experience with Toyota of Gladstone was flawless from my initial online request from the Costco Car Buying program through our purchase of a Highl Our experience with Toyota of Gladstone was flawless from my initial online request from the Costco Car Buying program through our purchase of a Highlander XLE. Within a minute of submitting my request, Jenna Saar, online sales rep, called me and set an appointment for me to meet her at the dealership. She spent time with me on the phone finding out exactly what we wanted to buy. When we arrived at the dealership, Jenna was on the phone, so she sent someone out to the parking lot to welcome my husband and me. That person showed us into the showroom and made sure we were comfortable. Jenna joined us within a few minutes. Before we arrived, she had driven 2 appropriate Highlanders for us to drive. We then went for a test drive and loved the Highlander. Jenna walked us around the lot to see their stock and to choose the color we wanted. We told Jenna we had an appointment later that day to test drive a Subaru Ascent before making a decision. She was supportive of our process and wished is luck. After test driving an Ascent, we were absolutely sure we wanted the Highlander. We called Jenna and told her so. She said we could drive our Highlander home that same day! We returned to the dealership to complete the process. While we were waiting for the credit check, Jenna introduced us to the Assistant Sales Manager, John Hill, who took the time to visit with us. He really made us feel welcome. We then met with Rudolfo Nuno, Finance Manager, who completed our paperwork and answered our financial questions. Jenna took the time to show us the features of our new vehicle and set up some of the settings. Finally, as we were leaving, Jenna's supervisor, Charity Graff, Internet Sales Manager, checked with us to be sure all our questions had been answered. We highly recommend Toyota of Gladstone and, particularly, Jenna Saar. More

Awesome dealers A friend of mine referred me to this dealer and they were very pleasant to work with. They offered undeniable number which I couldn’t turn down. On to A friend of mine referred me to this dealer and they were very pleasant to work with. They offered undeniable number which I couldn’t turn down. On top of all the offer, the experience of working with them taught me lots of lessons and was very enjoyable. More

Excellent service, above expections Scott McPherson, was excellent, coming from Montana to Oregon to buy a well quality car, he took care of me and went above as a sales person. He was Scott McPherson, was excellent, coming from Montana to Oregon to buy a well quality car, he took care of me and went above as a sales person. He was very personable and cared that i was taken care of going back to Montana. Thank you Scott! Letty Kerney More

Vreat! Eric was amazing! Supper happy with my van and the service! Thank you so much! Every one involved in this purchas was great from manager to loan offic Eric was amazing! Supper happy with my van and the service! Thank you so much! Every one involved in this purchas was great from manager to loan officer. I highly recommend this place and Eric! More

Up front price quote Erick Kali was such an awesome guy to work with. He is funny, friendly and straight up front about everything. I would urge my friends to go see him i Erick Kali was such an awesome guy to work with. He is funny, friendly and straight up front about everything. I would urge my friends to go see him if they’re in a market for a Toyota. I would rank this guy at 10. More

Best experience ever! I had not decided if I was purchasing new or used and my sales person Aaron Waxenfelter was so patient with me every step of the way. He walked me th I had not decided if I was purchasing new or used and my sales person Aaron Waxenfelter was so patient with me every step of the way. He walked me through many options and I didn't feel pressured, that was refreshing! Aaron also went the extra mile by staying super late and making sure all of the details were covered, and this included helping me return my rental car. Thank you Aaron and Toyota of Gladstone! More

Easy first time buying experience Aaron was extremely helpful with finding my first real adult car. He took the time to figure out what I wanted and made sure that I was happy with my Aaron was extremely helpful with finding my first real adult car. He took the time to figure out what I wanted and made sure that I was happy with my choice. Aaron is a knowledgeable and thoughtful salesman and I would definitely recommend him to anybody looking to buy a car. More

Wonderful and smooth purchase of first car ever Eric helped me out from starting my search, explaining my financial options, helped me identify what features I really wanted in my first car and guid Eric helped me out from starting my search, explaining my financial options, helped me identify what features I really wanted in my first car and guided me through the selection process that lead me to my dream car. He was wonderful in explaining all the things and terms I didn’t know which I was thankful for because I’m not savvy in the world of cars. When the paperwork was completed he helped me adjust all the settings to my liking and made sure that I left the lot without me having to figure anything out. I would also like to note that I started my search later in the day due to always working late and he stayed at the dealership til I was all good to go and that wasn’t until about 11pm or so. After the purchase date the follow up service has been wonderful and I feel that if I were to have any issues in the future I wouldn’t hesitate to call him. For a first time car buyer I wouldn’t have asked for a better sales person! More

Great and easy car buying experience. I worked with Aaron Waxenfelter to purchase a new 2019 4x4 Trd Off Road Tacoma. Aaron was extremely easy to work with, and I did not feel pressured I worked with Aaron Waxenfelter to purchase a new 2019 4x4 Trd Off Road Tacoma. Aaron was extremely easy to work with, and I did not feel pressured at all. He was knowledgeable, answered all of my questions, and followed up quickly on emails and phone calls. I was able to get a slightly better price at a different dealership but ultimately decided to come back to Gladstone Toyota and give Aaron my business because of his great service. Highly recommend Gladstone Toyota and Aaron Waxenfelter if you are in the market for a new car. More

Great car buying experience with Dustin Call Dustin was great to work with. From the moment of the first contact to closing the deal. I never felt any pressure or rushed. He was knowledgeable of Dustin was great to work with. From the moment of the first contact to closing the deal. I never felt any pressure or rushed. He was knowledgeable of the Kia Optima features and helped me with questions about hybrid cars. This has been my best car experience and I'd recommend him and this dealer without hesitation. More