Toyota of Gladstone

Informative Sales Associate and Service Excellant Kenny was excellent in presentation during our conversation at Gladstone Toyota. He was informative and patient with active listening skills applied. Kenny was excellent in presentation during our conversation at Gladstone Toyota. He was informative and patient with active listening skills applied. This was helpful in understanding the buying process as well as the car itself. It was truly a pleasure to work with Kenny K.today. I also want to add the excellent customer relations the service department provided. Parker was very helpful and willing to go above and beyond to meet my request. The best service and sales person I have experienced. More

Great service from this team! Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the rear wiper blade replaced and was not available when I returned to pick up the car. I spoke with another person who helped me get that done and check out. He too was very courteous and helped resolve the wiper blade issue. More

Positive experience.....again Once again I received great service from start to finish. We have purchase multiple Toyota’s over the years from this dealership both personally and Once again I received great service from start to finish. We have purchase multiple Toyota’s over the years from this dealership both personally and through the company. More

105,000 mile checkup We arrived at 7pm, and was told we would be out by 8. Perfect. A little while later we were told they found something else and if we wanted that done We arrived at 7pm, and was told we would be out by 8. Perfect. A little while later we were told they found something else and if we wanted that done, it would take a little longer or we could come back another time. We opted to stay and get it done. Great customer service! More

Good save! The online system got my tire order, but lost the appointment. They were still able to get me in right away...smooth sailing after that! The online system got my tire order, but lost the appointment. They were still able to get me in right away...smooth sailing after that! More

great personnel attention Would recommend this shop to my friends. The service organization was careful to listen to my reported issue and took care of the matter very well. Would recommend this shop to my friends. The service organization was careful to listen to my reported issue and took care of the matter very well. More

Wonderful and efficient service It was a WOW experience. I would recommend Toyota of Gladstone to anyone. Darian was responsive and very helpful. The entire experience was almost It was a WOW experience. I would recommend Toyota of Gladstone to anyone. Darian was responsive and very helpful. The entire experience was almost painless. More

Expedited I needed to replace a front headlamp bulb. I drove in, waited about 35-40 minutes, and drove out with my new bulb. I appreciated the efficiency the st I needed to replace a front headlamp bulb. I drove in, waited about 35-40 minutes, and drove out with my new bulb. I appreciated the efficiency the staff provided. More

Friendly service It was a pleasure to go back to this dealership. Very friendly service and they found the Tacoma I was looking for. Thank you - Chad It was a pleasure to go back to this dealership. Very friendly service and they found the Tacoma I was looking for. Thank you - Chad More

Amazing Very friendly without being overbearing. Answered every question I had with ease and explained the pros and cons of each choice fairly and accurately. Very friendly without being overbearing. Answered every question I had with ease and explained the pros and cons of each choice fairly and accurately. I did not feel rushed or pressured, it was a laid back experience that I will use as the standard for my next Toyota purchase years from now. More