Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Gladstone
Gladstone, OR
6,900 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,900 reviews
June 29, 2021
I called in to say the cover and frame needed replaced on the passenger-side sideview mirror on my Toyota Prius. Sight unseen the service department quoted a cost of $145 for a cover that could be installed the passenger-side sideview mirror on my Toyota Prius. Sight unseen the service department quoted a cost of $145 for a cover that could be installed with my complimentary 5,000-mile service. At the service, I was told the needed frame (a sliver of plastic) would bring the cost up to $385. I thought that was pricey but I agreed the frame needed to be replaced. The part was ordered and I was told to return later that day. I do not live close by. When I returned I was told the entire assembly needed to be replaced for $675. At that point I walked away to seek estimates elsewhere. More
by harmony73
Employees Worked With
Seth
June 28, 2021
Best service ever. She found the car we wanted when no one else could. Expedited everything to help us meet a tight deadline. Six stars out of 5!! one else could. Expedited everything to help us meet a tight deadline. Six stars out of 5!! More
by Wendyhausotter
June 28, 2021
Toyota of Gladstone is a very nice & friendly dealer. They will help you to get the car that you needed. Deal great job on the price. Will drive the brand new car home in the same day. They will help you to get the car that you needed. Deal great job on the price. Will drive the brand new car home in the same day. More
by Phuongmt
Employees Worked With
Alicia Kuznenko
June 28, 2021
Came to get my wife a 2021 Toyota RAV4. The service was nice & friendly. Started to process paperwork nice & quick . The price was awesome. In couples hours it was a done deal walk out with the brand new c nice & friendly. Started to process paperwork nice & quick . The price was awesome. In couples hours it was a done deal walk out with the brand new car. More
by Namlai
Employees Worked With
Alicia Kuzmenko, Alicia Kuzmenko
June 28, 2021
Kenny was so helpful and easy to work with. Highly recommend him! recommend him! More
by heygurlhay
Employees Worked With
June 27, 2021
Went all out to find the exact vehicle our daughter wanted. We are extremely happy with Alicia and her ability to smoothly make this happen. wanted. We are extremely happy with Alicia and her ability to smoothly make this happen. More
by Shausotter
Employees Worked With
Alicia Kuzmenko
June 26, 2021
Alicia and Jason were most pleasant and helpful in getting me comfortable and getting vehicles to test drive and the final sale. Others also helped and took time to look through incoming inventory to getting me comfortable and getting vehicles to test drive and the final sale. Others also helped and took time to look through incoming inventory to find and let me reserve the vehicle I wanted. Financing a bit opaque, lots of push on warrantees, but over all satisfied there. More
by Sandy
Employees Worked With
Jason Ballesteros, Alicia Kuzmenko
June 25, 2021
Roni was incredible through this entire process and made it extremely easy to find our dream truck! She took the time to really hear what we were looking for and even though it wasn’t in stock, found one th it extremely easy to find our dream truck! She took the time to really hear what we were looking for and even though it wasn’t in stock, found one that would be arriving so we wouldn’t miss out on it! Momo is financing was great to work with as well! Overall, it was the best car buying experience we’ve had and we are customers of Roni’s for life! More
by Mikeandalexapatti
Employees Worked With
Momo, five stars, Roni Smith
