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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

July 11, 2024

Ruben was wonderful to deal with from the moment I walked in. So far I am very happy with my new to me Highlander. More

by clohessyj90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Ruben at Toyota of Gladstone! We're thrilled to hear that he provided excellent service from the moment you walked in. It's great to know that you are happy with your "new to you" Highlander. Ruben and the rest of our team strive to ensure that every customer feels confident and satisfied with their purchase. We appreciate your feedback and look forward to serving you in the future. Enjoy your Highlander and the many adventures ahead!

July 10, 2024

Ruben was so thoughtful and reassuring. He worked extremely hard to get me the best possible deal on my car. More

by Sara G Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in finance 5 stars
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Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with Ruben at Toyota of Gladstone! We're delighted to hear that he was thoughtful and reassuring, and worked hard to secure the best possible deal for you. Our team is committed to providing excellent service and ensuring every customer leaves satisfied with their purchase. We appreciate your kind words and are glad that Ruben could make your car buying experience a great one. Enjoy your new car, and we look forward to serving you again in the future!

July 08, 2024

I had a great experience buying a pre-owned car from Gladstone Toyota. All my questions were answers and the process was straightforward. More

by Justin T
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for sharing your great experience at Toyota of Gladstone! We're thrilled to hear that the process of buying a pre-owned car was straightforward and that all your questions were answered. Our team strives to make every aspect of the purchasing process clear and stress-free. We appreciate your feedback and are glad you chose our dealership. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 06, 2024

Very accommodating and was easy to discuss about the car. He was very understanding and positive. One of our best experiences buying a car from a dealership. More

by Jhom13316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience at Toyota of Gladstone! We're thrilled to hear that you found our team accommodating, easy to discuss your needs with, and understanding. Knowing that this was one of your best car buying experiences truly means a lot to us. We aim to provide a positive and stress-free environment for all our customers. We appreciate your kind words and are glad you chose our dealership. Enjoy your new car, and we look forward to serving you again in the future!

July 06, 2024

Appreciate Ruben's knowledge and integrity. He was very helpful, and has a positive attitude. Everyone we dealt with at the dealership was friendly and helpful. More

by lynnmarius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Ruben and the team at Toyota of Gladstone! We're delighted to hear that Ruben's knowledge, integrity, and positive attitude made your experience a great one. We strive to ensure that all our staff members are as helpful and friendly as possible, and it's wonderful to know that we succeeded in making your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

July 06, 2024

The dealership went out of the way to make sure we were both in agreement and we both left satisfied. More

by deibhaid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're delighted to hear that our team went out of their way to ensure that all parties were in agreement and left satisfied. We strive to create a mutually beneficial and pleasant experience for every customer. We appreciate your feedback and are glad to have met your expectations. We look forward to serving you again in the future!

July 05, 2024

My salesman was absolutely wonderful handling my new car purchase. He answered all my questions beyond my satisfaction. I am thrilled with my new purchase and highly recommend him. He deserves more than More

by mgovrola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Toyota of Gladstone responded

Thank you so much for your glowing review! We are thrilled to hear that your experience with our salesman was outstanding and that he was able to answer all your questions thoroughly, leading to your satisfaction with your new car purchase. We strive to exceed expectations, and it's wonderful to know that we've achieved that with your experience. We appreciate your high recommendation and are grateful for your kind words about our team member deserving more than a 5-star review. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 03, 2024

Excellent place to buy a car! Mr. John and Miss Kim, magnificent salespeople, without pressure or tricks. We left happy with what we were looking for. THANK YOU FOR ALL YOUR HELP. More

by Melysalas67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review! We're delighted to hear that you had an excellent car-buying experience with Mr. John and Miss Kim at Toyota of Gladstone. It's great to know they provided you with a pressure-free, straightforward service, helping you find exactly what you were looking for. Our team strives to ensure every customer leaves happy and satisfied. We appreciate your thanks and are thrilled to have been of help. Enjoy your new car, and we look forward to serving you again in the future!

July 01, 2024

Lina was helpful and efficient. She made the process easy and worked with our expectations and budget. More

by sdalbotra
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Lina at Toyota of Gladstone! We're thrilled to hear that she was helpful and efficient, and that she made the process easy while respecting your expectations and budget. Our team is committed to providing excellent service that meets the needs of our customers, and it’s rewarding to know that Lina delivered on this commitment. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

July 01, 2024

So helpful in all ramifications and absolute on time. I will surely recommend him to other customers Thanks Ruben More

by Smekkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback and for recommending Ruben! We're delighted to hear that he provided helpful and timely service during your visit to Toyota of Gladstone. Our team strives to deliver excellent service in all aspects, and it’s great to know Ruben exemplified this. We appreciate your kind words and look forward to serving you and any friends or family you refer to us in the future.

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