Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Contact Dealership
View Awards

19375 SE Mcloughlin Blvd

Gladstone, OR

97027

Directions

By Type

Showing 7,009 reviews

July 19, 2024

Becka was amazing from the start of the process over the phone. She was able to figure out what I needed immediately and made the process easier than I could have even hoped for. I will definitely be coming More

by logancollison42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your exceptional experience with Becka at Toyota of Gladstone! We're thrilled to hear that she was amazing from the very beginning and made the process seamless and easier than expected. Becka's ability to quickly understand and meet your needs is a testament to her dedication and professionalism. We appreciate your plans to return for your next Toyota purchase and your willingness to recommend her to family and friends. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you back in the future!

July 17, 2024

Lina was fantastic to work with. She was great at staying in timely communication with me. One key factor for me was time and Lina and the team worked as fast as possible to get me o More

by frannieortiz1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Lina at Toyota of Gladstone! We're delighted to hear that she was fantastic to work with and maintained timely communication throughout your purchasing process. It's great to know that Lina and our team were able to accommodate your time constraints efficiently, helping you get on the road with your new Tundra quickly. We appreciate your feedback and are thrilled you're enjoying your new vehicle. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

July 16, 2024

He was very helpful and kind if you would like someone to help you out he would be the one and for toyota we have checked out some others and these guys were the best More

by grumpy2389
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review and recommendation! We're delighted to hear that you found our team member to be very helpful and kind during your visit to Toyota of Gladstone. We strive to stand out by providing exceptional service, and it’s great to know that we were the best among those you considered. We appreciate your kind words and are thrilled you would recommend us to others. We look forward to continuing to serve you with the same level of excellence in the future. Thank you for choosing Toyota of Gladstone!

July 16, 2024

Luke was a great help! Very friendly and professional. I've been doing business with Toyota of Gladstone since 2013, been a happy customer ever since. More

by VILLA_TIFFANY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your continued loyalty to Toyota of Gladstone and for sharing your positive experience with Luke! We're delighted to hear that he provided friendly and professional service. It's always encouraging to hear from our long-term customers, and we're thrilled that you've been satisfied with our service since 2013. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

July 16, 2024

My experience with Gladstone Toyota was better than I anticipated from dealerships in general: this was swift, straightforward and pleasant. Great customer service. More

by Davemartz
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that your visit exceeded your expectations and that you found our process swift, straightforward, and pleasant. Providing great customer service is our top priority, and it's wonderful to know that we were able to deliver that to you. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future. Thank you for choosing Toyota of Gladstone!

July 15, 2024

I've had my truck serviced here over a dozen times and have always been met with horrendous customer service. I'm often left waiting for 10, 20, 30 minutes while I see customer service representatives at More

by AndrewTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire Service department!
Report | Print
July 15, 2024

I was greeted with a smile as soon as I walked in. Felt very comfortable! More

by Zilkajames3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Report | Print
Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're delighted to hear that you were greeted warmly and felt comfortable during your visit. Our team strives to make every customer feel welcome right from the moment they step through our doors. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing Toyota of Gladstone!

July 15, 2024

Bobby was great to work with. He listened to what I was looking for, told me my options, and gave me information about a car I wasn’t familiar with but ended up being even happier More

by andri.j.alexandrou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Bobby at Toyota of Gladstone! We're delighted to hear that he was attentive to your needs and knowledgeable about your options, ultimately guiding you to a vehicle that exceeded your initial expectations. Bobby's commitment to providing excellent customer service and informed advice is what we pride ourselves on. We appreciate your feedback and are thrilled that you are happy with your new car. We look forward to continuing to serve you in the future!

July 14, 2024

Emileigh was a joy to work with. Not only was she informative, she was patient with me throughout the entire process. I never thought I’d say I enjoyed a car buying experience but Em More

by ZingZing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Report | Print
Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Emileigh at Toyota of Gladstone! We're delighted to hear that she made your car buying experience enjoyable and stress-free. Emileigh's dedication to providing informative and patient service truly embodies our commitment to customer satisfaction. We're thrilled she could make this process a positive one for you. We appreciate your kind words and are so glad Emileigh could exceed your expectations. Enjoy your new vehicle, and please know we're here anytime you need further assistance!

July 14, 2024

Miguel was professional, honest, and knowledgeable. He was upfront about all details for the car and financing. Additionally, his patience with my physical injuries was very much appreciated. More

by PAULINE PEACOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with Miguel at Toyota of Gladstone! We're thrilled to hear that he provided professional, honest, and knowledgeable service, and that he was attentive and patient regarding your physical needs. Miguel's commitment to transparency in all aspects of the car buying process and his considerate customer service reflect our dealership's values. We appreciate your kind words and are glad that you felt well cared for. We look forward to serving you again in the future and hope you enjoy your new car!

1
...
27
28
29
...
701