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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

July 23, 2024

Sam was great to work with from start to finish. She was straight forward and honest about what we were getting from the start and didn’t try to switch anything up on us. I really recommended workin More

by Kennaanderson87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2024

Very pleasant, answered all questions, worked well /helped to make good deal without any hidden agendas. More

by Mshartner2017
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2024

Bobby was awesome. No pressure, great attention to detail. Overall this was an excellent car buying experience. More

by hennellyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2024

Kassandra was very kind and helpful when buying our Tacoma. She made it a possibility by keeping our payments low. More

by gentrykw73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Kassandra at Toyota of Gladstone! We're thrilled to hear that she was able to assist you effectively in purchasing your new Tacoma and keeping your payments manageable. Our team aims to provide helpful and thoughtful service to ensure that our customers can make their vehicle purchases confidently and comfortably. We appreciate your feedback and are glad Kassandra could make your experience a positive one. Enjoy your new Tacoma, and we look forward to serving you again in the future!

July 22, 2024

Becka and the finance team provided excellent service and went above and beyond to help me get the car I wanted. Thank you!! More

by amy71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that Becka and our finance team provided excellent service and went above and beyond to help you secure the car you wanted. Our team strives to exceed expectations and ensure every customer leaves satisfied. We appreciate your thanks and are thrilled to have been able to assist you. Enjoy your new car, and we look forward to serving you again in the future!

July 22, 2024

Quick trade in & closing for a new RAV4 PRIME. All done within 3hrs. Happy buyer More

by Lealbj009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that your trade-in and purchase of a new RAV4 Prime were completed efficiently within three hours. Our team strives to make every transaction as smooth and quick as possible, and we're glad we could deliver that for you. We appreciate your feedback and are delighted you're happy with your new vehicle. Enjoy driving your RAV4 Prime, and we look forward to serving you again in the future!

July 21, 2024

Ruben gave us excellent service. He went way beyond what we expected. He asked the questions that we needed him to ask to find the car that was perfect for us. Thank you Ruben. We wo More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback and for choosing Toyota of Gladstone for your car purchase! We're thrilled to hear about your positive experience with Ruben, who went above and beyond to ensure you found the perfect car for your needs. His approach to understanding and addressing your requirements is a shining example of the level of service we strive to provide. We're also glad to hear that our dealership's atmosphere contributed to a peaceful and anxiety-free experience for you. Our entire team is dedicated to creating a welcoming and supportive environment for all our customers. Thank you once again for your kind words, and we look forward to the opportunity to serve you again in the future. Enjoy your new car!

July 20, 2024

The folks at Gladstone are always extremely helpful and kind. Their dependability and constant quality pairs perfectly with the safe and reliable vehicles they sell! More

by jeanluclemay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for recognizing the efforts of our team at Toyota of Gladstone! We're delighted to hear that you've consistently experienced helpful and kind service from our staff. Our goal is to provide dependable service that matches the quality and reliability of the vehicles we sell, and it’s rewarding to know we've achieved this with your experiences. We appreciate your feedback and are grateful for your continued trust in us. We look forward to serving you again and continuing to meet your automotive needs!

July 20, 2024

Sam was terrific as selling the car to me and always kept me updated when I could come to get it More

by JAMIE_SMITH40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Sam at Toyota of Gladstone! We're delighted to hear that Sam provided terrific service and kept you well-informed about the status of your car purchase. Effective communication is key to a smooth transaction, and it's great to know that Sam excelled in this area. We appreciate your feedback and are thrilled that you chose Toyota of Gladstone. We look forward to serving you again in the future!

July 19, 2024

Cassie was terrific! We hadn’t intended on buying a car that day but it worked out beautifully. We were shocked we spent 6 hours there but had great test drives and looke More

by marykollman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Cassie at Toyota of Gladstone! We're thrilled to hear that what started as an unplanned visit turned into a successful car purchase. It sounds like Cassie was able to guide you through an extensive test drive and detailed review of your financing options, ensuring you made a well-informed decision. We're delighted you love your new "Zippy" and had a positive experience despite the unexpected duration. We appreciate your kind words and look forward to assisting you with any future automotive needs.

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