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Toyota of Gladstone

Gladstone, OR

4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

August 05, 2024

I got the truck I wanted but Toyota’s process is not customer friendly. I would have liked more input into the features and more information on the in transit process. More

by canuck19
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I was window shopping but ended up taking my dream car home! A young man approached me and helped me through the process seamlessly. More

by Stevewamatu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden Killian
August 04, 2024

Becka was very knowledgeable and a pleasure to do business with. No pushy sales tactics with a kind and fun sense of humor. I would definitely recommend this dealership. More

by indigo7316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Everyone was very kind and friendly and laid back. I feel that I was treated fairly and made a wise purchase. More

by Zach brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy is the man
August 04, 2024

Organized, clean, friendly, knowledgeable and no pressure. Seth and Samantha provided helpful information which helped me choose a car right for me. More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience at Toyota of Gladstone! We're so glad to hear that Seth and Samantha were able to provide you with helpful information and assist you in choosing the right car, all while ensuring a no-pressure environment. We pride ourselves on being organized, clean, and friendly, and it's great to know that this reflected in your visit. We appreciate your kind words and look forward to serving you again in the future!

August 03, 2024

Bobby and Jonathan were both wonderful to work with. Also very professional and knowledgeable. We also liked the fact that we were not there half the day More

by madoldraider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We're thrilled to hear that Bobby and Jonathan were both wonderful to work with, as well as professional and knowledgeable. We understand how valuable your time is, and we’re glad we could make the process efficient for you. We truly appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing Toyota of Gladstone!

August 02, 2024

It was a great experience. Lina was helpful, not high pressure and followed our lead on what I wanted to look at. I would definitely recommend this dealership More

by LAUNAPEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy in finance
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your great experience with us! We’re delighted to hear that Lina provided helpful, no-pressure assistance and followed your lead throughout the process. It's wonderful to know that you would recommend Toyota of Gladstone, and we truly appreciate your trust and kind words. We look forward to serving you again in the future and ensuring each visit is just as pleasant!

August 02, 2024

Luke did a fantastic job! He went above and beyond to help us get our car. He was polite and professional. We would come back to Gladstone again even though it is not as close More

by SM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We’re thrilled to hear that Luke went above and beyond to help you get your car and provided polite and professional service. It means a lot to us that you would choose to come back to Toyota of Gladstone, even with other dealerships closer to your home. We truly appreciate your trust in us and look forward to welcoming you back for any future needs!

August 02, 2024

This would be my 3rd time trading and buying here and I couldn't rave about them more! Seriously the greatest dealership of Toyota in OREGON. This 3rd time I first went by myself to Wilsonville, (just due More

by Olivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your continued trust in Toyota of Gladstone! We're absolutely thrilled to hear that your third experience with us was just as positive as the previous ones, and that Luke, Carl, and Kristin made your car-buying journey a memorable one. We take great pride in treating our customers like family, and we're so glad that you felt genuinely cared for and that your needs were met. Your loyalty means the world to us, and we’re grateful to have served you for nearly 10 years with both sales and service. It’s fantastic to know that we’ve earned a forever customer, and we look forward to continuing to take care of you and your vehicles in the future. Thank you again for your kind words and for choosing Toyota of Gladstone!

August 02, 2024

Got a fair price on my trade in and didn't feel pressured by Luke. He also took time to explain the car details. More

by charlenetardanico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George/ Manager
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience! We're pleased to hear that you received a fair price on your trade-in and that Luke made the process comfortable without any pressure. It’s great to know that he took the time to explain the car details and helped make your visit a positive one. We appreciate you choosing Toyota of Gladstone and look forward to serving you again in the future!

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