Toyota of Gastonia

Great experience Great salesperson and the sale went smooth and fast. Didn't take all day. Left with the car I wanted and a payment I can afford. Great car purchase ex Great salesperson and the sale went smooth and fast. Didn't take all day. Left with the car I wanted and a payment I can afford. Great car purchase experience. More

It was a pleasurable and informative car buying experience. The salesperson I had the pleasure of dealing with was Ashraf Ashour, such a gentle and caring person, he made me feel like I was a part of his family The salesperson I had the pleasure of dealing with was Ashraf Ashour, such a gentle and caring person, he made me feel like I was a part of his family. He showed me all the aspects of the car, I am now more comfortable with my new car. Thanks Ashraf , Sean and KC. More

Great experience My salesperson was Topher Jackson and he was one of the best car salesmen I have met in a long time. He was didn't push me or pressure me, while I too My salesperson was Topher Jackson and he was one of the best car salesmen I have met in a long time. He was didn't push me or pressure me, while I took my time to walk around the car lot. He was an all-around terrific salesperson. When I was ready to ask about certain vehicles, he was very informative and answered all my questions. We then proceeded with making a car purchase. I was looking at buying a used car but because of his professionalism, knowledge of the product (cars) and courteousness, I left the dealership with a brand new 2015. I would highly recommend anyone and everyone to see Mr. Jackson at Toyota of Gastonia, NC. More

Mazda cx-5 Nice experience except for interest rate discrepancy. We were led to believe credit union interest rate could be matched, but it wasn't and we were no Nice experience except for interest rate discrepancy. We were led to believe credit union interest rate could be matched, but it wasn't and we were not told until time to sign papers More

A Rare "Very Good" Experience Purchasing an Auto For me, one of the most frustrating things is life is purchasing a car from a dealership. Most of the time it is a chess game to buy a car. A buyer For me, one of the most frustrating things is life is purchasing a car from a dealership. Most of the time it is a chess game to buy a car. A buyer receives few straight answers and the deal is not over until you have signed the purchase or loan agreement. The dealership or salesman is usually jockeying for additional money, add-ons costs, a higher rate, etc. at the last minute when you thought you had already settled the final cost of the car. My experience purchasing a car at Gastonia Toyota was nothing like I expected. The salesman, Rick Sheppard, was a gentleman who had straight answers, was cooperative, helpful, and always available when we need him. He gave us the car we wanted at the price we wanted. On the day we purchased the car the Finance Manager, Wood Mitchell, professionally and efficiently took me through the closing process. I sincerely thank them for the very good deal they gave me on the cost of the car and for making it so easy. More

New Car My husband I were very please with the quality of service we received from our salesman. He was able to get the needs met we specified to take home ou My husband I were very please with the quality of service we received from our salesman. He was able to get the needs met we specified to take home our new vehicle the same day. More

Great Experience! After much research, i decided I wanted to buy a 2015 Mazda 6. My online search showed the best pricing was at Momentum Mazda (affiliated with Toyota After much research, i decided I wanted to buy a 2015 Mazda 6. My online search showed the best pricing was at Momentum Mazda (affiliated with Toyota of Gastonia, right next door). I met with Topher Jackson, who was very friendly, laid back, and knowledgeable... not pushy at all. Topher let me lead the way on an extensive test drive....not "just around the block". Dan gave me a great deal on my Mazda 6, and Sean Anderon had me in and out of the financial office within minutes. After my purchase, Topher sat in my car with me and thoroughly explained and demonstrated all of the technology features...he spent approximately 1 hour in the car with me and I left feeling very comfortable and informed. I reccommend Momentum Mazda to anyone and cannot thank all of the staff for a very enjoyable, non-stressful experience! More

Unbelievable experience! Rick Shepard gave me OTD pricing just as I asked for on day one. He never made financing or trade in a factor in pricing. He never once pushed or us Rick Shepard gave me OTD pricing just as I asked for on day one. He never made financing or trade in a factor in pricing. He never once pushed or used those ridiculous sales tactics normally used by many salesmen. Could not have asked for better treatment or a better experience!! Hands down! Would buy here again from Rick in the future and we live no where near the dealership. More

Very Friendly and Approachable The staff at Momentum Mazda was incredibly friendly and they were willing to answer any questions I, as a first time buyer, had. Overall, a very pleas The staff at Momentum Mazda was incredibly friendly and they were willing to answer any questions I, as a first time buyer, had. Overall, a very pleasant experience. Instead of swarmming to you, the staff gives you time to look around the lot before they approach you, giving you time to decide which car your interested in. Once you show serious interest in a vehicle, they do try to get you to start an application, but they aren't pushy. If you ask for a minute to make a decision, they happily oblige. I took off one star for pricing because they didn't come down on the price of the car any, but they did rework the financing of the car in order to make the payments more affordable for me. Would certainly recommend due to excellent customer service! More