Toyota of Gastonia

My new Baby Lola You guys rock and I will be forever grateful for your help, honesty and for making sure that I made the right decsion in purchasing my car. When I cam You guys rock and I will be forever grateful for your help, honesty and for making sure that I made the right decsion in purchasing my car. When I came I was looking at a pre-owned car and was told that I would be better off getting a brand new car which comes with better rebates and etc and also they gave me top dollar for my trade in compared to other dealerships. These guys are very good and knowledgeable in what they do and they will not put you in a situation that you are not comfortable with. They got me a wonderful interest rate compared to my trade in which was ridiculous but they were able to get me out of that deal and into something greater that will be benefit me and my credit score in the long run. So with that being said Love you guys and thank you so much for all you did for me. I am loving my new 2016 Mazada 3 aka Lola (lol). Once again thank you so much from the bottom of my heart. More

very nice Salesman Rick Shepard was super nice, not pushy at all, we were not looking forward to going car shopping,(we have always hated it) we were pleasantly Salesman Rick Shepard was super nice, not pushy at all, we were not looking forward to going car shopping,(we have always hated it) we were pleasantly surprised. Thank you More

Great experience Ashraf was great with helping us find not only the perfect car but, a price that worked well within our budget. He is very resourceful and reasonable! Ashraf was great with helping us find not only the perfect car but, a price that worked well within our budget. He is very resourceful and reasonable! More

Second time around....just as good as first time!!! Good dealership, no hassle pushing..just good people who make you feel like you are special. Great sales person Ms. Beverly Merriweather. Thanks to Good dealership, no hassle pushing..just good people who make you feel like you are special. Great sales person Ms. Beverly Merriweather. Thanks to all!! More

"Great experience! No haggling necessary!" Found a car I wanted online. I contacted them and got a response quickly. The price they listed was legit, so I went there and got a great deal! There Found a car I wanted online. I contacted them and got a response quickly. The price they listed was legit, so I went there and got a great deal! There was no haggling and no "B.S." like most dealers. Topher was really friendly and not intimidating at all, which was very refreshing! I had a great experience and I love my new Corolla! More

Good Sales Rep, dealer advertising on Ebay is deceptive Found a car on Ebay with pricing. I contacted the dealer and discussed the car features and confirmed they would honor the advertised pricing and al Found a car on Ebay with pricing. I contacted the dealer and discussed the car features and confirmed they would honor the advertised pricing and all was good. About 1 week later once I made an appointment to go see the car in person (4 hour drive) and asked for confirmation paperwork for the "out the door" price. The price went up by several hundred dollars due to dealer documentation fees...... I was quite disappointed that the price on Ebay was not the price. I expected to pay sales tax and tag fees but hundred of dollars in dealer prep fees was not an accurate reflection of the pricing shown on Ebay. I would expect the Ebay advertisement price to say"additional fees will apply" or some other type notification. I think the sales person was caught off guard in this entire transaction. He did his best to recover from a bad position that he was put into by poor\sloppy advertising (or possibly deceptive) advertising practices of his employer. More

Wonderful Experience! I wrote a review for this before, but I don't know why it didn't show up. I was in on April 13, 2015, and was greeted by Hugo. He was very nice... No I wrote a review for this before, but I don't know why it didn't show up. I was in on April 13, 2015, and was greeted by Hugo. He was very nice... No pressure, just a very great experience. Hugo was very helpful and made my car buying experience the best ever. I left there very pleased with my new 2015 Corolla LE... and am still loving it today! Thank you Hugo, and Toyota for a very pleasant car buying experience. More

Excellent customer experience Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes th Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes that have occurred in cars over that period of time. He tailored his message to "meet me where I was" in terms of knowlege and understanding. The ability to provide this level of customer service is a gift. He is a valued member of your great team. More

Long ride, but worth it! We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed w We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed while we made the trip from Greenville, SC. I appreciate that Topher was willing to stay late to get this done! More

Fantastic car buying experience After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was very personable and when we told him what we were looking for, he immediately showed us options and answered all of our questions. In a short time, the deal and financing that they presented on the exact car that we wanted was amazing. We know they were actually looking out for our best interest not the most money they can make on a sale. The entire experience from choosing a car, negotiating the price, and financing was fantastic. This was the best car buying experience we have ever had. More