Toyota of Fort Worth

Sales Consultant Michael Jicha is Awesome!He really Sales Consultant Michael Jicha is Awesome! He really knows his products and I a Happy new owner of a Toyota Tundra pickup! His sales manager and Sales Consultant Michael Jicha is Awesome! He really knows his products and I a Happy new owner of a Toyota Tundra pickup! His sales manager and finance manager really made made it easy to work out an equitable deal for both parties. Thanks Toyota of Ft. Worth! More

Lee was nice , and patience with me. Did help me in new car buy . Went over the different options in the four runners , and again was patience with me . Looked at the tsss off roads too and went over diffe car buy . Went over the different options in the four runners , and again was patience with me . Looked at the tsss off roads too and went over different options and shoes me prices and payments on the vehicles I was interested in. Was nervous goign back to the buisness office , but wasn’t pushy . Could of been a bit more smiley but I like it when they don’t talk Overall good More

I would give a 5 star. I went in for a order changed and they upgrade me On a sale that’s fine to so sum up grade but when the vehicle was done they forgot to double check there work I got home and my hood they upgrade me On a sale that’s fine to so sum up grade but when the vehicle was done they forgot to double check there work I got home and my hood was open. Please tell your tech to double check there work. It could of been bad news on me or get someone hurt on the road More

Very friendly, highly professional and ambient environment. Quality of Service was exceptional. Will definitely refer dealership to friends and continue to patronize over and over environment. Quality of Service was exceptional. Will definitely refer dealership to friends and continue to patronize over and over More

Very good service, went by quickly. Very good ambience inside and very safely arranged to allow for social distancing. I need six more words words. inside and very safely arranged to allow for social distancing. I need six more words words. More

Excellent service and value! Gus the service manager was very attentive and professional. The waiting areas were spacious, open and had more than significant space fo comfort and safety! very attentive and professional. The waiting areas were spacious, open and had more than significant space fo comfort and safety! More

This dealership is a rip-off first of all they took my original battery that came with my car they stated that after 10.000 mileage the original battery was in state of health i guess they saying it's not original battery that came with my car they stated that after 10.000 mileage the original battery was in state of health i guess they saying it's not good. Then 3 years later the battery they install now just completed is dead. So i go back to dealership to see if I can get a new battery they say Ihave to pay for it . So now I am out 76.70 . I guess now every 3 years i need to buy a battery if they only left me the original battery that i no was nothing wrong with it, they just looking ways to sell stuff not necessary. More

Ricco in service department at Toyota of Fort Worth is Awesome, Honest, and genuinely caring about his customers. I travel further to get service handled by Ricco cause he's the best. Awesome, Honest, and genuinely caring about his customers. I travel further to get service handled by Ricco cause he's the best. More

Service took too long and the customer service was not that great. I had to go find out if my car was ready. It could be better that great. I had to go find out if my car was ready. It could be better More

Have always used the dealer for all maintenance and never had a problem, however this time I was very disappointed and will probably not return for future maintenance. I made appointment, which was a joke. had a problem, however this time I was very disappointed and will probably not return for future maintenance. I made appointment, which was a joke. I was there for inspection, oil change and check tire sensor and replace batteries in key fob. I was not informed that there was a problem with tire sensor until I ask when the car was ready 2 1/2 hours later and I noticed the light was still on plus I had to wait for key fob batteries to be replaced because he didn’t remember if I wanted them to be replaced . Now I will have to take the car somewhere else to check to see if I was told the truth about the tire sensors, when they could have taken care of them while I was there. More