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Toyota of Des Moines

Grimes, IA

4.7
5,918 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 5,918 reviews

September 13, 2024

Toyota of Des Moines makes a video of what they find and show you their findings. Their work is thorough. The waiting area is comfortable and the staff is friendly More

by BRISBEN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Got there right on time and took the car right away Service was fast and personal was very friendly I’m very happy with my service thanks More

by Josang_escobar
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Recommend Dealer
Yes
Employees Worked With
Chris
September 13, 2024

Thanks Justin! I likely won’t go back to anyone else. He knew exactly what was wrong and he made me feel comfortable. More

by audrieleib
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Getting the warranty work completed is great. What I don’t like is that Toyota doesn’t keep in contact with its dealerships about the serious issues that my truck has such as the brake/ gas line More

by Slusser Thomas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I liked this service because when my car broke down, they fixed it immeadiately, and they always do the same good service each time. More

by Binhthai50265
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Staff is always friendly and helpful with a quick customer service experience I can count on. More

by golfer865
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Ian is very helpful. I trust his opinion. All the staff seems helpful. Good job. More

by ALEXANDERKELLYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Debby was very knowledgeable, responsive, and professional while still being personable. She and the rest of the Toyota Des Moines team made our purchase experience seamless. I would highly reco More

by MNKR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Ian Davis does a remarkable job. We could have our Highlander serviced elsewhere but take the car here because of Ian. More

by Bob Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Expensive. People in the service department more interested in looking past customers instead of listening and engaging customers. More

by OWEN.SHUNKWILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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